Dutch Speaking Content Moderator

1 semana atrás


Lisbon, Portugal Cross Border Talents Tempo inteiro

Join a dynamic and fast-growing global company located in the vibrant city of Lisbon, Portugal. We are a leading player in the digital services industry, dedicated to ensuring safe and engaging experiences for users across various online platforms. Our commitment to excellence and innovation has established us as a trusted partner for many high-profile clients. We take pride in fostering a positive, inclusive, and supportive work environment where our employees can thrive and achieve their career goals.

Job Description:

We are currently seeking a meticulous and motivated Dutch Speaking Content Moderator to join our team in Lisbon. This role is essential in upholding the integrity of online platforms by reviewing and moderating user-generated content to ensure compliance with community guidelines and policies. As a Content Moderator, you will play a crucial role in creating a safe and enjoyable online environment for users, while gaining valuable experience in a rapidly evolving industry.

Key Responsibilities:

  • Content Review and Moderation:

    • Diligently review and moderate user-generated content, including text, images, and videos, in Dutch.
    • Ensure that all content complies with established community guidelines and policies.
    • Identify, flag, and escalate content that violates guidelines or poses potential risks.
  • Feedback and Reporting:

    • Provide accurate and constructive feedback to content creators regarding community standards and moderation decisions.
    • Maintain detailed records of moderation activities and decisions for reporting purposes.
    • Collaborate with cross-functional teams to develop and refine content policies and procedures.
  • Community Engagement:

    • Engage with the online community to foster a positive and safe user experience.
    • Address user inquiries and concerns related to content moderation in a professional and timely manner.
    • Participate in community-building initiatives and projects as needed.
  • Continuous Improvement:

    • Stay informed about changes in content policies, industry trends, and best practices.
    • Contribute to the continuous improvement of the moderation process by sharing insights and suggestions.
    • Participate in training sessions and professional development opportunities to enhance your skills.

Qualifications:

  • Language Proficiency:

    • Native or fluent in Dutch with excellent written and verbal communication skills.
    • Proficient in English (minimum B2 level) to effectively communicate with the team and management.
  • Attention to Detail:

    • Strong ability to identify and address content that violates community guidelines.
    • Excellent problem-solving skills and the ability to make quick, informed decisions.
  • Work Ethic:

    • Ability to work effectively in a fast-paced and dynamic environment.
    • High level of professionalism and confidentiality in handling sensitive content.
    • Strong organizational skills and the ability to manage multiple tasks simultaneously.
  • Experience:

    • Previous experience in content moderation or a related field is a plus, but not required.
    • Familiarity with social media platforms and online community dynamics is advantageous.

Benefits:

  • Financial Incentives:

    • Competitive salary with performance-based incentives.
    • Signing bonus of €2500.
  • Relocation Support:

    • Comprehensive relocation package if you are moving from another city or country, including accommodation in Lisbon and flight tickets to Lisbon.
    • Assistance with settling in and navigating the city.
  • Health and Wellness:

    • Comprehensive health and life insurance coverage to ensure your well-being.
    • Access to wellness programs and resources to support your physical and mental health.
  • Career Development:

    • Opportunities for career growth and advancement within the company.
    • Access to continuous training and professional development programs.
    • Mentorship and support from experienced professionals in the field.
  • Work Environment:

    • A supportive and inclusive workplace culture that values diversity and encourages collaboration.
    • Regular team-building activities, company events, and social gatherings to foster a sense of community.
    • Modern and comfortable office facilities located in the heart of Lisbon.

Why Lisbon?

Lisbon is a vibrant and culturally rich city known for its stunning architecture, historic sites, and friendly atmosphere. As the capital of Portugal, Lisbon offers a unique blend of traditional charm and modern amenities. Living and working in Lisbon provides an excellent quality of life, with a mild climate, beautiful beaches, and a thriving expatriate community. Enjoy the city's diverse culinary scene, bustling markets, and vibrant nightlife, all while benefiting from a relatively low cost of living compared to other major European cities.



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