Operations Strategy Director

2 meses atrás


Lisbon, Portugal Indie campers Tempo inteiro

ABOUT US

Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. 

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.

 

THE ROLE

As an Operations Strategy Director, you will be the leading memeber of the central Operations Strategy team. Your role will involve leading the development and implementation of strategies that contribute to the design of a high-performance global operating model. 

Reporting directly to the Operations Executive, this role will require close collaboration with various central and regional teams, ensuring that strategies are tailored to local contexts and effectively implemented across the organization.

 

WHAT WILL YOU WORK ON?

  • Recruit, train and manage a high-performing strategy team, fostering a culture of excellence and accountability.
  • Lead the design, develop and implement global strategies: Lead the creation and deployment of strategies and strategic models that shape our global operating model, ensuring alignment with the company's long-term goals, such as models for capacity planning and dimensioning, to ensure resources are efficiently allocated across the organization. 
  • Design operational processes, policies, and procedures to be executed at regional and local level that ensure achievement of operational targets across all regions, such as our turnaround cycle and the daily organization of activities.
  • Manage the design, coordination and implementation of projects that are critical to achieving the company's operational targets, ensuring they are delivered on time and within scope.
  • Drive operational excellence by developing an organizational structure and governance that fosters a data-based mindset and acts over key operational metrics to drive continuous improvement
  • Collaborate with Regional Teams: Work closely with regional directors and teams to adapt central strategies to local contexts, ensuring effective implementation and operational success.

WHO ARE WE LOOKING FOR?

  • Holds a degree in Business Management, Engineering, or a related field.
  • At least 10 years of relevant experience, including 4+ years in a strategic role within operations or a strategic consulting firm, with a focus on global or multi-regional contexts or strategic consulting focused in developing projects related to improvement of operations
  • Experience in sectors such as logistics, rent-a-car are a plus
  • Deep understanding of operational standards and process optimization.
  • Strategic Leadership: Proven ability to develop and implement strategies that drive operational performance on a large scale.
  • Cross-functional Collaboration: Strong track record of working with diverse teams across various regions, with excellent communication and interpersonal skills.
  • Project Management: Demonstrated success in leading and managing complex projects that require coordination across multiple teams and regions.
  • Analytical and Results-Driven: Highly organised, analytical, and focused on delivering measurable results that align with the company’s operational objectives.
  • Proven track record in leading, managing and developing high-performing teams
  • Fluency in English is required

Are you ready to Go Indie?



  • Lisbon, Portugal Indie Campers Tempo inteiro

    THE ROLE As an Operations Strategy Director , you will be the leading memeber of the central Operations Strategy team. Your role will involve leading the development and implementation of strategies that contribute to the design of a high-performance global operating model.  Reporting directly to the Operations Executive, this role will require...

  • Operations Strategy

    Há 1 mês


    Lisbon, Portugal Indie Campers Tempo inteiro

    THE ROLE As Indie Campers Operations Strategy - Customer Experience Specialist, you will be responsible for collecting, analyzing, and leveraging customer information and feedback to drive continuous improvement initiatives. This role is crucial for enhancing our service quality and ensuring our customers have a seamless and positive experience. You...


  • Lisbon, Portugal Indie Campers Tempo inteiro

    THE ROLE As the Operations Strategy Analyst you will be part of a central team that focuses on the development of strategies related to design of a high-performance global operating model and implementation of the processes, policies and procedures that bring those strategies into reality to drive operational results on availability and quality of...


  • Lisbon, Portugal Indie campers Tempo inteiro

    THE ROLEAs the Operations Strategy Analyst you will be part of a central team that focuses on the development of strategies related to design of a high-performance global operating model and implementation of the processes, policies and procedures that bring those strategies into reality to drive operational results on availability and quality of the fleet,...


  • Lisbon, Portugal Indie campers Tempo inteiro

    THE ROLEAs the Operations Strategy Specialist you will be an expert within a central team that focuses on the development of strategies related to design of a high-performance global operating model and implementation of the processes, policies and procedures that bring those strategies into reality to drive operational results on availability and quality of...


  • Lisbon, Portugal Indie Campers Tempo inteiro

    THE ROLE   As the Operations Strategy Specialist you will be an expert within a central team that focuses on the development of strategies related to design of a high-performance global operating model and implementation of the processes, policies and procedures that bring those strategies into reality to drive operational results on availability and...


  • Lisbon, Portugal Indie campers Tempo inteiro

    ABOUT USIndie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform, we have...


  • Lisbon, Portugal Indie campers Tempo inteiro

    THE ROLEAs the Operations Strategy Specialist - Training and Processes you will be an expert within a central team that focuses on the development of strategies related to design of a high-performance global operating model and implementation of the processes, policies and procedures that bring those strategies into reality to drive operational results on...

  • Operations Strategy

    Há 1 mês


    Lisbon, Portugal Indie campers Tempo inteiro

    ABOUT USIndie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform, we have...


  • Lisbon, Portugal Indie Campers Tempo inteiro

    THE ROLE As a Customer Support Strategy Associate at Indie Campers, you will play a key role in helping to improve the quality and efficiency of our customer support services. You will assist with analysing customer support data, identifying trends, and supporting the implementation of process enhancements to ensure exceptional customer satisfaction....

  • Global Risk Strategy

    1 semana atrás


    Lisbon, Portugal Boston Consulting Group Tempo inteiro

    Who We AreBCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We...


  • Lisbon, Portugal Indie Campers Tempo inteiro

    THE ROLE As the Operations Regional Director responsible for leading our Central Europe operations regional team, you'll be managing a team that focuses on execution of regional processes and managing a set of our local depots and their respective teams, overseeing the daily operations in order to drive operational results on availability and...

  • Operations Regional Director

    4 semanas atrás


    Lisbon, Portugal Indie Campers Tempo inteiro

    THE ROLE As the Operations Regional Director responsible for leading our UK, Ireland & Nordics operations regional team, you'll be managing a team that focuses on execution of regional processes and managing a set of our local depots and their respective teams, overseeing the daily operations in order to drive operational results on availability...


  • Lisbon, Portugal Indie Campers Tempo inteiro

    THE ROLE As an Indie Customer Support Strategy Senior Specialist, you will be responsible for driving strategic improvements in customer support operations by analysing data, identifying improvement opportunities, and working closely with technical teams to implement and measure the impact of these initiatives. You will play a crucial role in enhancing...


  • Lisbon, Portugal Indie campers Tempo inteiro

    ABOUT USIndie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform, we have...


  • Lisbon, Portugal Indie Campers Tempo inteiro

    THE ROLE As QA & Process Strategy Associate  you will be an expert within a central team dedicated to optimizing and managing the strategies for both Customer Support and Operational Support and be responsible for structuring a specific capability of our operating model so that the main objectives of Operations: fleet availability, customer...

  • Asset Strategy Specialist

    3 meses atrás


    Lisbon, Portugal Indie Campers Tempo inteiro

    THE ROLE As the Asset Strategy Specialist you will be an expert within a central team that focuses on the development of strategies related to design of a high-performance global fleet operating model and implementation of the processes, policies and procedures that bring those strategies into reality to drive operational results on availability and...


  • Lisbon, Portugal Indie campers Tempo inteiro

    ABOUT USIndie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform, we have...

  • Asset Strategy Specialist

    4 semanas atrás


    Lisbon, Portugal Indie Campers Tempo inteiro

    THE ROLE As the Asset Strategy Specialist - Infleet & Defleet you will be an expert within a central team that focuses on the development of strategies related to design of a high-performance global fleet operating model and implementation of the processes, policies and procedures that bring those strategies into reality to drive operational results...

  • Asset Strategy Specialist

    3 meses atrás


    Lisbon, Portugal Indie campers Tempo inteiro

    ABOUT USIndie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform, we have...