Quality Assurance Analyst with Japanese
1 semana atrás
David Kennedy Recruitment partnered with a renowned tech BPO company to find a Quality Analyst for their contact center teams. The main goal of the Quality Assurance Analyst is to serve as an expert in quality standards. This involves assessing various content types such as audio, video, text, and photos, assigning ratings based on predetermined options, and justifying these ratings in writing. The aim is to refine the quality of assessments over time.
Position: Quality Assurance Analyst
Location: Lisbon, Portugal
Employment type: Full-time
Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES:
- Act as the go-to person for quality guidelines, ensuring adherence and consistency across all tasks
- Review and rate diverse content types, including audio, video, text, and photos, in line with task guidelines
- Provide thorough, written explanations to support your ratings and enhance overall rater quality
- Participate in calibration sessions with the team and stakeholders, following the direction of the team lead
- Conduct peer audits as part of the quality process and assist in training initiatives when needed
- Collaborate with team members to share insights and best practices, driving continuous improvement
- Manage multiple assignments independently, balancing various tasks with minimal guidance
- Assist the team lead or manager during the interview process for future hires
- Ensure all tasks meet key performance indicators (KPIs) to prevent any business impact
- Work concurrently on multiple customer projects, consistently meeting or exceeding client expectations.
REQUIREMENTS:
- Native / fluent in Japanese both verbal and written. Fluent in English (minimum B2 level)
- Ability to take on a job in Portugal without any legal support (EU citizenship or residence card in Portugal)
- University degree would be an advantage but is not required
- Computer literate being comfortable using G Suite, particularly Google Sheets
- Highly detail-oriented with a rigorous and analytical approach
- Excellent verbal and written communication skills, with the ability to present reasoning in a clear, concise, and logical manner
- Willingness / ability to work flexible shifts. Strong sense of logic and sound decision-making abilitiesWork schedule: shift rotation, Monday to Friday, 08:00 AM to 8:00 PM. 40 hours of work per week (2 days off).
OFFER:
- Lunch vouchers 7,63 EUR per day
- 100 EUR transportation allowance or company shuttle
- Health and dental insurance
- Above-average base salary (x 14 months)
- Dynamic and creative team with a positive and friendly atmosphere
- Guidance and tools to reach your full potential.
-
Quality Assurance Analyst with Japanese
2 meses atrás
Lisbon, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiroIn collabboration we are partnered with a renowned tech BPO company to find a Quality Analyst for their contact center teams. The main goal of the Quality Assurance Analyst is to serve as an expert in quality standards. This involves assessing various content types such as audio, video, text, and photos, assigning ratings based on predetermined options, and...
-
Japanese Speaking Quality Analysts
1 semana atrás
Lisbon, Portugal Recruitment Direct Tempo inteiroJapanese Speaking Quality Assurance Analyst - Office based in Lisbon Lisbon, Portugal €1600-1700 gross per month This role is office based in Oeiras, Lisbon. Candidates must already live in Portugal already and have either an EU passport OR Portuguese Residence Card. Job Overview Our project currently seeks a Quality Assurance Analyst to join our team....
-
Japanese Speaking Quality Analysts
4 meses atrás
Lisbon, Portugal Recruitment Direct Tempo inteiroDescription Japanese Speaking Quality Assurance Analyst - Office based in LisbonLisbon, Portugal €1600-1700 gross per monthThis role is office based in Oeiras, Lisbon.Candidates must already live in Portugal already and have either an EU passport OR Portuguese Residence Card.Job OverviewOur project currently seeks a Quality Assurance...
-
Japanese Speaking Quality Analysts
4 meses atrás
Lisbon, Portugal Recruitment Direct Tempo inteiroDescription Japanese Speaking Quality Assurance Analyst - Office based in LisbonLisbon, Portugal €1600-1700 gross per monthThis role is office based in Oeiras, Lisbon.Candidates must already live in Portugal already and have either an EU passport OR Portuguese Residence Card.Job OverviewOur project currently seeks a Quality Assurance...
-
Quality Assurance Analyst with Indonesian
1 semana atrás
Lisbon, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment partnered with a renowned tech BPO company to find an Indonesian speaking Quality Analyst for their contact center teams. The main goal of the Quality Assurance Analyst is to serve as an expert in quality standards. This involves assessing various content types such as audio, video, text, and photos, assigning ratings based on...
-
Senior Data Quality Assurance Analyst
6 meses atrás
Lisbon, Portugal AstraZeneca Tempo inteiroJob Title: Senior Data Quality Assurance Analyst Location: Lisbon Introduction to role: Join our Global Business Services (GBS) Data Assurance team at AstraZeneca, a place built on innovation and creativity. We are looking for a Senior Data Quality Assurance Analyst who will play a crucial role in ensuring that our master, reference, and...
-
Principal Data Quality Assurance Analyst
5 meses atrás
Lisbon, Portugal AstraZeneca Tempo inteiroJob Title: Principal Data Quality Assurance Analyst Location: Lisbon Introduction to role: Join our Global Business Services team as a Principal Data Quality Assurance Analyst, where you'll be responsible for identifying, investigating, and resolving data issues affecting financial planning, reporting, and operations for assigned areas. This is your...
-
Indonesian Speaking Quality Analysts
1 semana atrás
Lisbon, Portugal Recruitment Direct Tempo inteiroDescription Indonesian Speaking Quality Assurance Analyst - Office based in LisbonLisbon, Portugal€1250 gross per monthThis role is office based in Oeiras, Lisbon.Candidates must already live in Portugal already and have either an EU passport OR Portuguese Residence Card.Job OverviewOur project currently seeks a Quality Assurance Analyst to...
-
Indonesian Speaking Quality Analysts
Há 7 dias
Lisbon, Portugal Recruitment Direct Tempo inteiroDescription Indonesian Speaking Quality Assurance Analyst - Office based in LisbonLisbon, Portugal€1250 gross per monthThis role is office based in Oeiras, Lisbon.Candidates must already live in Portugal already and have either an EU passport OR Portuguese Residence Card.Job OverviewOur project currently seeks a Quality Assurance Analyst to...
-
Indonesian Speaking Quality Analysts
1 semana atrás
Lisbon, Portugal Recruitment Direct Tempo inteiroIndonesian Speaking Quality Assurance Analyst - Office based in Lisbon Lisbon, Portugal €1250 gross per month This role is office based in Oeiras, Lisbon. Candidates must already live in Portugal already and have either an EU passport OR Portuguese Residence Card. Job Overview Our project currently seeks a Quality Assurance Analyst to join our team. The...
-
Japanese Search Language Specialist
Há 2 dias
Lisbon, Portugal Qualitest Group Tempo inteiroAs a Search Language Specialist (SLS) you will work on a confidential project utilizing translation, linguistics and technical expertise. The project is focused around internationalizing universally used products, humanizing the way computer system interact with users across all languages and cultures.The work is divided between language tasks and technical...
-
Junior Software Quality Assurance Engineer
2 meses atrás
Lisbon, Portugal Bosch Tempo inteiroJob Description Your contribution to something big: As a Software Quality Assurance Engineer, you will play a key role in monitoring, reviewing, and improving the software development processes to ensure compliance with industry standards and regulatory requirements. You are expected to work closely with software developers, testers, and project...
-
Quality Assurance Professional
1 semana atrás
Lisbon, Portugal Novo Nordisk Tempo inteiroAre you passionate about ensuring the highest quality standards? Do you have experience in quality assurance and GDP for pharmaceutical products? If so, we have an exciting opportunity for you as a Quality Assurance (QA) Specialist in our Oeiras office. Read more and apply today for a life-changing career. The positionAs a QA Specialist at, you will...
-
Quality Assurance Professional
1 semana atrás
Lisbon, Portugal Novo Nordisk Tempo inteiroAre you passionate about ensuring the highest quality standards? Do you have experience in quality assurance and GDP for pharmaceutical products? If so, we have an exciting opportunity for you as a Quality Assurance (QA) Specialist in our Oeiras office. Read more and apply today for a life-changing career. The positionAs a QA Specialist at, you will...
-
Assurance Data Analyst
5 meses atrás
Lisbon, Portugal AstraZeneca Tempo inteiroAssurance Data Analyst Location: Lisbon, Portugal Competitive salary and benefits apply We are a diverse, inclusive and innovative group who identify, build and deliver excellent shared services (which everyone can leverage) to enable AstraZeneca to grow and change at speed. We are passionate about simple process – making it easier to get vital...
-
Junior Quality Assurance
6 meses atrás
Lisbon, Portugal Onile IT Tempo inteiroJunior Quality Assurance (m/f) Requisitos: - Licenciatura Pré-Bolonha ou Mestrado em Engenharia Informática ou similar - Experiência mínima de 1 ano em Quality Assurance - Know-how em testes manuais de aplicações mobile (Android/iOS) ou WEB - Conhecimento de JIRA - Valorizam-se conhecimentos em programação - Know-how em testes automatizados e...
-
Quality Analyst
1 semana atrás
Lisbon, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a German speaking Quality Analyst for their offices in Lisbon. Position: Quality AnalystLocation: Lisbon, PortugalEmployment type: Full-timeRemuneration: Base salary.DUTIES AND RESPONSIBILITIES: Review user reports regarding website contentDaily content...
-
Quality Assurance Professional
6 meses atrás
Lisbon, Portugal CompuGroup Medical Tempo inteiroCreate the future of e-health together with us by becoming aBackend Developer, on mDoc Portugal, part of CompuGroup Medical . At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to...
-
German Quality Analyst
2 semanas atrás
Lisbon, Portugal Cognizant Technology Solutions Tempo inteiroDescription The role of a Quality Analyst is to handle quality audits and build controls at various stages of the quality audit life cycle. QA will also be responsible for coming up with strategies, ideas which can help reviewers find a reference point in the business process and maintain the quality assurance standards of the clientThe...
-
Lisbon, Portugal Multilingual Jobs Worldwide Tempo inteiroDescription Do you want to work in the mesmerizing city of Lisbon and further your career as a Quality Analyst? Then read on and seize this amazing opportunity!The Quality Analyst (QA) is responsible for handling quality audits and building controls throughout the quality audit life cycle. The QA will develop strategies and ideas that aid...