Swedish speaking Customer Support Agent

4 semanas atrás


Lisbon, Portugal speakit Tempo inteiro

To support us on our mission, we are looking for talented and highly ambitious Customer Support Agents.

In this role, you are responsible for providing quick and competent assistance for our customers. You must be able to communicate effectively to understand the problem and explain its solution. The goal is to create value for clients that will help preserve our reputation and drive our business forward.


Responsibilities:

  • Partner with our customers to effectively resolve technical issues through different communication channels
  • Develop best practices for recurring problems, together with your team
  • Collaborate within and outside of your team to support broader business objectives
  • Support our sales and business development team
  • Advise the customer about our product taking into account their business requirements
  • Customer-centric mindset with a passion for delivering exceptional service

Requirements

  • Professional speaking and writing skills in English and Swedish ; strong communication skills,
  • Strong analytical and critical thinking skills,
  • Preferably previous experience in a customer experience/service environment or a customer
  • related role (hospitality, tourism, retail, call-center etc);
  • Ability to quickly able to switch between various customer channels like phone and e-mail
  • communications,
  • Ability to positively interact with your team and other departments,
  • Available to work 40 hours per week;

Benefits

  • Competitive salary package and bonuses
  • Work-life balance with full-time schedules available and 25 annual leave days
  • Private health insurance
  • International career in a dynamic and enthusiastic environment
  • Training and internal career progression plan upon hiring
  • Several discounts available with our partners


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are seeking a motivated and customer-oriented individual to join our team as a Swedish-speaking Customer Service Agent in Lisbon, Portugal. As a Customer Service Agent, you will play a crucial role in ensuring a seamless and positive experience for our Swedish-speaking customers. You will be responsible for addressing customer inquiries and resolving...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Join our dynamic team, a leading provider of sustainable energy solutions committed to revolutionizing the way the world accesses and utilizes renewable resources. As we continue to expand our operations, we're seeking passionate individuals fluent in Swedish to join our customer support team in the vibrant city of Lisbon, Portugal. Whether you're a seasoned...


  • Lisbon, Portugal Patrique Mercier Recruitment Tempo inteiro

    Hej där! Are you fluent in Swedish and have a knack for solving tech hiccups? We're searching for a Swedish Speaking Technical Support to join our remote team. This is an entry-level role, so you don't need any experience to apply, plus we'll provide you with fully paid training. Your daily duties will involve:Assisting customers with their technical...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Are you a German speaker with a passion for customer support and a flair for YouTube? Here's your golden opportunity to join us as a German-Speaking YouTube Support Agent in the captivating city of Lisbon! Our comprehensive relocation package is tailored to ensure a seamless transition, covering accommodation and flight expenses. Dive into a host of perks,...

  • Swedish Speaking Recruiter

    4 semanas atrás


    Lisbon, Portugal Patrique Mercier Recruitment Tempo inteiro

    Hey there! We're on the hunt for a super cool Swedish Speaking Recruiter to join our small but mighty team at Patrique Mercier Recruitment. This is a fantastic opportunity to dive head-first into the exciting world of human resources, and the best part? No previous experience necessary!Role DescriptionAs a Swedish Speaking Recruiter, you'll be the first...


  • Lisbon, Portugal Patrique Mercier Recruitment Tempo inteiro

    Spanish Speaking Technical Support Agent, Are You Out There? We're on the lookout for a Spanish Speaking Technical Support Agent! This is a fantastic opportunity to break into the world of aviation, finance, banking, automotive, social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, and energy sectors (Wow, that's a...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    In the dynamic realm of digital content moderation, we are trailblazers committed to nurturing safe and engaging online environments for users worldwide. Nestled amidst the vibrant streets of Lisbon, our team embodies diversity and innovation, driven by a shared passion for excellence. Join us as a Swedish-Speaking Content Moderator and embark on an...

  • Dutch Customer Support Agent

    4 semanas atrás


    Lisbon, Portugal Cross Border Talents Tempo inteiro

    Cross Border Talents is recruiting Dutch Customer Support Agents to work in Lisbon, Portugal.Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Your mission as a customer support agent is to support their...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are seeking a motivated and customer-oriented individual to join our team as a French-speaking Customer Advisor in Lisbon. As a Customer Service Agent, you will play a crucial role in ensuring a seamless and positive experience for our French-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal.Your mission as a Customer Support Agent is to support their activities offering the best quality service to their customers, while working with prestigious...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon?Our client is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era.You will be part of a multicultural team based in Lisbon, where you will provide...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    In the fast-paced world of digital content moderation, we pride ourselves on being leaders committed to fostering safe and engaging online spaces for users globally. Our headquarters in Lisbon serve as a hub of diversity and innovation, fueled by a collective passion for excellence. Join our team as a Swedish-Speaking Content Moderator and step into a world...


  • Lisbon, Portugal Foundever Tempo inteiro

    Swedish Customer Advisor for Vivino - Portugal Req ID#: 87463 Lisboa, Portugal, PT Job Description: Come and work with us.Do you want to help customers everywhere to enjoy wine purchase to the fullest?Are you Swedish native or fluent with strong English communication skills? Looking to make your career in a multicultural environment? So we have the...


  • Lisbon, Portugal Patrique Mercier Recruitment Tempo inteiro

    Hei! Are you a Norwegian speaker ready to launch your career in one of the most vibrant industries out there? We are looking for a Norwegian Speaking Customer Experience Agent to join the iGaming world. This is a remote job, so you can work from the comfort of your home or anywhere you prefer!#1 Role DescriptionAs a customer experience agent, your main task...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are seeking a motivated and customer-oriented individual to join our team as a German-speaking Customer Service Agent in Lisbon, Portugal. As a Customer Service Agent, you will play a crucial role in ensuring a seamless and positive experience for our German-speaking customers. You will be responsible for addressing customer inquiries and resolving issues...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are seeking a motivated and customer-oriented individual to join our team as a German-speaking Customer Service Agent in Lisbon, Portugal. As a Customer Service Agent, you will play a crucial role in ensuring a seamless and positive experience for our German-speaking customers. You will be responsible for addressing customer inquiries and resolving issues...


  • Lisbon, Portugal Multilingual Jobs Worldwide Tempo inteiro

    Description About The CompanyIs a worldwide leader in Customer Experience Management and shared services for international markets. With over 10 000 employees, from 84 nationalities, they are providing services in 35 languages. The team is characterized by its versatility and internationality, their employees from around the world bring in a wide...

  • Czech Customer Support Agent

    4 semanas atrás


    Lisbon, Portugal Cross Border Talents Tempo inteiro

    Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Over the last years, they have been recognised as an excellent company to work for and one of the best costumer services provider company, considered several...


  • Lisbon, Portugal Sitel Tempo inteiro

    Come and work with us.Do you want to help customers everywhere to enjoy wine purchase to the fullest?Are you Swedish native or fluent with strong English communication skills? Looking to make your career in a multicultural environment? So we have the perfect opportunity for you! Your future project: join our Swedish Customer Support team. Vivino is the...


  • Lisbon, Portugal Multilingual Jobs Worldwide Tempo inteiro

    Description About The CompanyIs a worldwide leader in Customer Experience Management and shared services for international markets. With over 10 000 employees, from 84 nationalities, they are providing services in 35 languages. The team is characterized by its versatility and internationality, their employees from around the world bring in a wide...