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Video Content Moderator, French Speaker
Há 1 mês
Recruitment Apple Lovers is working with a leading Outsourcing/BPO company that is looking to recruit a French-speaking Video Content Moderator for their office in Lisbon.
Position: Video Content Analyst
Location: Lisbon, Portugal
Employment type: Full-time
Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES:
- Review user reports regarding video content on a streaming platform
- Review sensitive content, sometimes involving graphic or disturbing subject matter
- Audit and update content
- Maintain broad knowledge of client products and/or services
- Make well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy.
REQUIREMENTS:
- Native/fluent in French, solid B2 level in English (and higher) written and spoken
- 6 months of experience in relevant field is preferred
- Ability to work in shift rotation (24/7). 40 working hours per week
- Tolerance to sensitive content in videos
- Strong computer skills
- Customer service-orientation with effective, pleasant and professional communication style as well as patience
- Quick learning and adaptability to new processes and concepts
- Tolerance for repetitive work in a fast-paced work environment
- Analytical mindset with strong attention to detail
- Ability to work as a team member, as well as independently.
BENEFITS:
- Relocation assistance for candidates coming from abroad
- International community
- Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace
- And many others
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