Field Support

7 meses atrás

Lisboa, Portugal DXC Technology Tempo inteiro

Job Description:

DXC Technology is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. DXC Technology serves nearly 6,000 private and public sector clients across 70 countries.

We are reinforcing our Workplace Division with a Field Support Technician:

What we are looking at:

Good oral and written communication skills in local language and English

Good interpersonal skills

ServiceNow ticket handling

Knowledge of Microsoft Windows and Apple operating system

Assistance of End User assigned IT devices and software

Standard and non-standard Hardware devices (monitors, printers, etc)

Perform basic Hardware support for Desktop and Laptop

RAM upgrade

Keyboard exchange

SSD or HD replacement

Assistance on Software related issues

Microsoft Office 365 Suite

Software Deployment

Smart hands experiences for any support team including but not limited to: MFP, Standalone, Network Printers and Scanners including toner replacement, Servers and storage

Smartphones and Portable devices experience

Meeting room support (Audio and Video equipment)

Network cable and patching, Wi-Fi network, router, HUB and Switch

Asset Management

Knowledge base and manuals maintenance

Stock management

End user training and education

In client office 100%

What we offer:

Full-time employment contract

Numerous opportunities for personal and professional development and advancement within the company by taking part in interesting and challenging projects

Modern and friendly work environment with open door policy

Professional technical and soft skill training programs (internal DXC Learning, DXC Partners Network and certification program);

Opportunity to learn and evolve within a team of experienced colleagues

Competitive compensation package adjusted to candidate’s experience and qualifications

Flexibility in work arrangement

Come and join us on our Digital journey

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