Customer Care Associate, Arabic speaker

Há 3 dias

Lisbon, Portugal JL Talent Partners Tempo inteiro

We're looking for Arabic speaking Customer Support professionals to join our client's team in the beautiful Portugal

What you'll do:

  • Provide the highest level of support to our customers via phone and email on a range of issues;
  • Give accurate, valid and complete information by using the right procedures;
  • Be the owner of the customer query and ensuring a timely resolution and response;
  • Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner;
  • Meet and exceed our customer service quality goals, compliance regulations and productivity targets;
  • Create amazing customer experience that people value and we are proud of;
  • Be responsible to follow the direction of management and provide feedback

What's the offer:

  • Health Coverage and Private Health Care.
  • Attractive Salary package.
  • Relocation support package for candidates abroad including accomodation

What we're looking for:

  • Arabic C2 level
  • English B2 level
  • Ability to resolve customer concerns and create a seamless customer experience.
  • Self Sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices.
  • Ability to walk customers through complex procedures from start to finish.
  • EU Citizenship or Portuguese residence

Don't miss this incredible opportunity Apply now

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