Senior Application Support Engineer

3 semanas atrás


Lisbon, Portugal Epam Tempo inteiro

Description

DESCRIPTION


Our client is a multinational universal bank and financial services holding company.
Currently, we are looking Application Support Engineer with an expertise in AS to make our team even stronger.

Responsibilities

Follow up user requests in 2STRACK/Service Now Assure response time is adequate to the priority of the issues reported (SLA) Interact with the software vendor assuring good the communication and response time Identify user training needs and provide them the application knowledge Identify product gaps or weaknesses and suggest areas of improvement, as needed Log defects/issues with the system providing the scenario/logs etc Escalate any critical/outstanding issues to the management Perform support and analysis of reported issues, and evaluate alternative business solutions and workarounds to minimize the impacts coordinating with the Production Support team any change or any query that might appear Ensure a smooth follow up of all technical processes (WebSphere, Java, MQ, CFT/SFTP) Manage incidents according to Service Delivery / ITIL Standards, and in coordination with other teams, including production/infrastructure teams

Requirements

Ability to work in fast paced global environment 2+ years of relevant Support/IT experience Prior experience understanding functional specifications, process flow diagrams and procedures UNIX/Linux knowledge SQL/Oracle knowledge Experience with different file transfer protocols e.g. FTP/SFTP, MQ, CFT Upper-Intermediate level of English, both spoken and written (B2+) Ready to work in an office 2 times a week

Nice to have

Prior experience with job schedulers e.g. Autosys 11.3.6, Control-M Understanding of system architectures such as SSO, Firewalls, load balancer etc

We Offer

Competitive compensation depending on experience and skills Variety of projects within one company Being a part of a project following engineering excellence standards Individual career path and professional growth opportunities Internal events and communities Flexible work hours

  • Lisbon, Portugal Renesas Electronics Tempo inteiro

    Job Description The Software Application Engineer is responsible for developing and testing Software Frameworks used internally and externally to support bring-up, configuration and testing of Renesas products. They must provide support to internal customers to resolve SW issues, system integration and evaluation requirements. The engineer needs to be...

  • Application Support

    2 semanas atrás


    Lisbon, Portugal Alter Solutions Tempo inteiro

    Job DescriptionJob Description : The Digital and Transversal Solution APS Application Production team is an internal Team formed to support applications used by the internal projects to deploy solutions for their applications to deliver service to internal or external clients, by delivering expertise in the field of relation servers  (Windows/Linux).This...


  • Lisbon, Portugal BNP Paribas Real Estate Tempo inteiro

    Job Description - Application Support Engineer – M/F – Lisbon – Open Ended Contract – Hybrid (CSP_FDCE_343_2024)Application Support Engineer – M/F – Lisbon – Open Ended Contract – Hybrid( Job Number: CSP_FDCE_343_2024) WHO ARE WE ? BNP PARIBAS CARDIF, the Insurer for a Changing World . We are the world leader in the creditor...


  • Lisbon, Portugal BNP Paribas Real Estate Tempo inteiro

    Job Description - Application Support Engineer – M/F – Lisbon – Open Ended Contract – Hybrid (CSP_FDCE_343_2024)Application Support Engineer – M/F – Lisbon – Open Ended Contract – Hybrid( Job Number: CSP_FDCE_343_2024) WHO ARE WE ? BNP PARIBAS CARDIF, the Insurer for a Changing World . We are the world leader in the creditor...


  • Lisbon, Portugal WhiteSource Tempo inteiro

    Responsibilities : Performing security source code analysis. Analyze application vulnerabilities and provide mitigation strategies. Researching, designing, and writing application security rules for detection, while working closely with a development team for SAST Analyzing different programming frameworks in different programming languages for...


  • Lisbon, Portugal WhiteSource Tempo inteiro

    Responsibilities : Performing security source code analysis. Analyze application vulnerabilities and provide mitigation strategies. Researching, designing, and writing application security rules for detection, while working closely with a development team for SAST Analyzing different programming frameworks in different programming languages for...

  • Senior CAD Engineer

    2 meses atrás


    Lisbon, Portugal IC Resources Tempo inteiro

    I am recruiting an experienced Senior CAD Engineer to join my client's expanding team in either Lisbon, Portugal, or Barcelona, Spain. As a Senior CAD Engineer, you will play a crucial role in advancing their digital design methodology, with a focus on supporting and evaluating EDA tools, establishing, and maintaining design flows, and implementing various...

  • Senior CAD Engineer

    3 semanas atrás


    Lisbon, Portugal IC Resources Tempo inteiro

    I am recruiting an experienced Senior CAD Engineer to join my client's expanding team in either Lisbon, Portugal, or Barcelona, Spain. As a Senior CAD Engineer, you will play a crucial role in advancing their digital design methodology, with a focus on supporting and evaluating EDA tools, establishing, and maintaining design flows, and implementing various...


  • Lisbon, Portugal Pipedrive Tempo inteiro

    We’re looking for an IT application engineer to provide technical expertise and support in our Lisbon office. In this role, you will get a chance to work with our awesome IT Application Engineering team. If you’re someone who has experience working with developing and managing business and finance applications, we’d love to meet you! Your new...


  • Lisbon, Portugal Pipedrive Tempo inteiro

    We’re looking for an IT application engineer to provide technical expertise and support in our Lisbon office. In this role, you will get a chance to work with our awesome IT Application Engineering team. If you’re someone who has experience working with developing and managing business and finance applications, we’d love to meet you! Your new...

  • Senior CAD Engineer

    2 meses atrás


    Lisbon, Portugal IC Resources Tempo inteiro

    I am recruiting an experienced Senior CAD Engineer to join my client's expanding team in either Lisbon, Portugal, or Barcelona, Spain. As a Senior CAD Engineer, you will play a crucial role in advancing their digital design methodology, with a focus on supporting and evaluating EDA tools, establishing, and maintaining design flows, and implementing various...

  • Senior CAD Engineer

    3 semanas atrás


    Lisbon, Portugal IC Resources Tempo inteiro

    I am recruiting an experienced Senior CAD Engineer to join my client's expanding team in either Lisbon, Portugal, or Barcelona, Spain. As a Senior CAD Engineer, you will play a crucial role in advancing their digital design methodology, with a focus on supporting and evaluating EDA tools, establishing, and maintaining design flows, and implementing various...

  • Software Engineer

    2 meses atrás


    Lisbon, Portugal Sky Tempo inteiro

    Senior Engineer - Software Engineer The Senior Software Engineer is responsible for developing, testing and maintaining software applications. This position will work closely with other engineers, product managers, and stakeholders to ensure the successful delivery of high-quality software solutions. The Senior Software Engineer will also be...


  • Lisbon, Portugal Amgen Tempo inteiro

    THE AMGEN CAPABILITY CENTER IN LISBON, PORTUGAL (ACCP) will be home to over 300 multi-national and multi-cultural employees, representing a broad range of cross functional capabilities, including Commercial, General and Administrative, Research and Development and more. The ACCP will offer rich career growth and development opportunities, regional and...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are hiring a Senior Software Engineer for a global tech company in Lisbon !Your Role & ResponsibilitiesWe are searching for a Software Engineer, who wants to make an impact on our project in the banking industry. As a Software Engineer, you will be responsible for the following tasks:Developing high quality, scalable solutionsWorking collaboratively...

  • Senior Software Engineer

    3 semanas atrás


    Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are hiring a Senior Software Engineer for a global tech company in Lisbon !Your Role & ResponsibilitiesWe are searching for a Software Engineer, who wants to make an impact on our project in the banking industry. As a Software Engineer, you will be responsible for the following tasks:Developing high quality, scalable solutionsWorking collaboratively...

  • EUC L1 Support Engineer

    2 meses atrás


    Lisbon, Portugal DeRisk Technologies Tempo inteiro

    DeRisk Technologies is seeking a motivated and skilled EUC L1 Support Engineer to join our team. The ideal candidate will be responsible for managing desktop devices (hardware, software, and connectivity) incidents through to resolution. They will also manage IMAC and desk-side support services, as well as provide support for complex and soft break-fix...

  • EUC L1 Support Engineer

    3 semanas atrás


    Lisbon, Portugal DeRisk Technologies Tempo inteiro

    DeRisk Technologies is seeking a motivated and skilled EUC L1 Support Engineer to join our team. The ideal candidate will be responsible for managing desktop devices (hardware, software, and connectivity) incidents through to resolution. They will also manage IMAC and desk-side support services, as well as provide support for complex and soft break-fix...


  • Lisbon, Portugal Pipedrive Tempo inteiro

    We believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000...

  • Junior IT Support Engineer

    3 semanas atrás


    Lisbon, Portugal Pipedrive Tempo inteiro

    We believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000...