Product Manager
Há 1 mês
Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow.
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Job title: Product Manager, Payment Solutions
Location: London or Lisbon
Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow.
Purpose of the role:
This is a great opportunity for an experienced product manager who wants to shape our vision for an innovative product that delights customers and contributes to making scientific research open to all.
Our product supports Researchers requesting funding for publication of their articles and, in some cases, completing the payment for publication, as well as institutional customers and funding organisations.
It is an exciting opportunity for an individual who enjoys a dynamic environment: you will join a talented, multi-disciplinary team and collaborate closely with end users and business stakeholders, focussing on the broadly-defined funding, payment and publication rights transfer experience for our individual and institutional customers. The role is both challenging and highly rewarding - and offers an opportunity to influence the direction of one of the key products in the Springer Nature portfolio.
This role will report to the Group Product Manager and can be based in London (UK) or Lisbon (Portugal).
Within 3-6 months, you will…
Lead an agile development team in creating a superior experience for researchers and institutional customers
Meet with end users and build understanding of their core needs
Sponsor and apply original customer research to influence the direction of product development
Collaborate with internal delivery teams to identify viable solutions to customer problems
Develop and communicate the roadmap for your team
Work closely with other members of the Springer Nature product organisation to ensure we design a coherent, seamless experience
Within 12 months you will…
Collaborate with customers, stakeholders, partners and other Product Managers to co-create and execute a product strategy that meets customer, commercial and technical needs
Deliver measurable improvements to the Researchers and institutional customers experience and advocate the importance of user engagement
Work with Product leadership and partners within Springer Nature to ensure we create a coherent user experience across SN platforms and products, aligned with overall Springer Nature product portfolio strategy
Champion and represent the product management discipline inside and outside Springer Nature and ensure we keep up to date with best practices
Experience, Skills and Qualifications
Experience of developing and managing customer-facing software products as part of an Agile team (academic publishing experience not essential)
Experience of data-informed and user-led product development
Experience working in fast-paced organisations, managing complexity and balancing strategic thinking with focus on the detail
Experience of working collaboratively with third parties and internal, distributed teams
Comfortable and able to communicate effectively across various teams and stakeholder groups, influencing and negotiating to reach consensus
Good relationship-building and very strong stakeholder management skills
Strong analytical skills and ability to quickly absorb and utilise new information
Resilience in overcoming challenges of a complex, fast-changing environment
Understanding of technology sufficient to work effectively with developers
Interest in digital technologies and publishing market trends #LI-CO1
At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent.
Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work .
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