Nordic Customer Advisor- Portugal

4 semanas atrás


Lisbon, Portugal Cross Border Talents Tempo inteiro

Cross Border Talents is hiring for several Nordic languages for Customer Advisors in Lisbon, Portugal

-Swedish

-Norwegian

-Danish

-Finnish

Your new role will be...

  • Answer and handle cases and errands from the main channels such as phone, chat, and mail.
  • Handle questions from both B2B customers and B2C customers.
  • Resolve product or service problems by clarifying the customer's complaints.
  • Provide accurate, valid, and complete information by using the right methods/tools.

Don't miss these offers:

  • Gross Month Salary
  • Performance Monthly Bonus
  • Meal Allowance
  • Contract: Permanent contract
  • Private Health Insurance after 6 months
  • Relocation package: reimbursed flight ticket after 6 months and an apartment room with rent of 280 for 12 months (discounted directly from the payslip)

Requirements to join the team:

  • Fluency in C2 Level or Native of one of the languages;
  • Good knowledge of English (B2 level);
  • Previous experience in customer Support (preferable)
  • Tech support-email,chat and voice (preferably)
  • Experience in troubleshooting (preferably)
  • Availability to work in rotating shifts;
  • Good computer skills;
  • Mandatory EU passport or Portuguese residence card;

*No Visa sponsorship or job offer without the documents mentioned.


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