Junior IT Product Owner for UX Digital Solutions
3 semanas atrás
Estamos à procura de um(a) Junior IT Product Owner for UX Digital Solutions para integrar a nossa equipa e contribuir para a criação de soluções digitais de excelência. Este papel está focado em estratégias de comunicação e gestão do ciclo de vida de produtos, garantindo que os utilizadores finais tenham uma experiência IT otimizada e engajante.
Responsabilidades:
- Gerir atividades relacionadas ao ciclo de vida de produtos digitais.
- Criar conteúdos direcionados aos utilizadores finais, como flyers, infográficos, posts para redes sociais, artigos, FAQs, entre outros.
- Implementar operações de engagement dos utilizadores, seguindo procedimentos definidos e apoiando em tarefas administrativas associadas.
- Gerir redes sociais internas, coletando feedbacks e monitorando o impacto dos serviços na organização.
- Proativamente atualizar conteúdos em canais intranet sobre novas funcionalidades de ferramentas.
- Colaborar com a equipa de User Experience (UX) para gerir operações de serviço, mantendo o contacto com clientes, equipas de desenvolvimento e design.
Qualificações
Requisitos:
- Pensamento estratégico, criativo e "fora da caixa".
- Experiência em Product Ownership, Gestão de Serviços ou funções semelhantes.
- Experiência em ambientes de trabalho globais e virtuais.
- Especialista na criação e design de materiais e conteúdos direcionados ao utilizador final.
- Paixão e compreensão do setor IT.
- Competências em ferramentas como PowerPoint, Adobe InDesign, Photoshop, Illustrator e Dreamweaver.
- Experiência mínima de 2 anos em funções relacionadas à comunicação voltada para o utilizador.
- Capacidade de traduzir tecnologia em benefícios tangíveis para o utilizador, com abordagem centrada no utilizador.
- Habilidade de trabalhar de forma eficaz em equipas multiculturais e multilíngues globais.
- Comunicação eficaz com utilizadores finais de todos os níveis de IT.
- Curiosidade, capacidade de experimentação e abordagem prática.
- Excelentes competências interpessoais, sendo comunicativo, proativo e um verdadeiro jogador de equipa.
- Fluência em inglês (mandatório).
O que oferecemos:
- Integração em projetos desafiadores e inovadores.
- Ambiente de trabalho dinâmico e multicultural.
- Oportunidade de desenvolvimento pessoal e profissional.
Informação adicional
Se tens o perfil certo e és apaixonado por criar impacto positivo através de soluções digitais centradas no utilizador, envia-nos o teu CV
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