Application Production Support

Há 10 horas

setúbal, Portugal Decskill Tempo inteiro

Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in Lisbon, Porto, Madrid, and Luxembourg, Decskill operates across three core areas: DECSKILL TALENT : We believe that our people are key to our success. Through Decskill Talent, we empower our team to embrace the digital transformation challenges of our clients. We collaborate with clients to drive innovation, ensuring project success and business growth. DECSKILL BOOST : Equipping our team with the latest tools and methodologies, we optimize Time-to-Market and deliver innovative solutions exceeding client expectations. DECSKILL CONNECT : Our team collaborates closely with clients to implement and manage IT infrastructures that generate long-term value. At Decskill, we believe that by nurturing and empowering our people to confront the challenges of digital transformation, we create value not only for our clients but also for our entire ecosystem, fostering a digital community dedicated to growth and progress. We are looking for an Application Production Support & System Admin Responsabilities: Support the business in their IT needs and understand the business workflows and scenarios Maintaining a proper coverage in their designated shift Voluntarily picking up work and tasks as received over email, tickets or in person. Provide business, team members and other project/task partnering teams updates on the issue/task/project. Documenting and training other team members Shadow other team members and seek to learn to improve day to day coverage of the platforms Sharing knowledge within the team as well documenting the issues/incidents for better follow up Improving day to day tasks by writing scripts and automate tasks that are procedure oriented. Understand the underlying issue and the associated patch fix/release and identify systemic issue Availability to work during Holidays / Weekends as per pre-defined needs and on a rotational basis with the rest of the team Requirements: Good knowledge and capabilities in scripting languages, network, Windows and Linux environments. Unix kwnowlge is a plus. Oracle SQL kwnowlge is Mandatory. ITIL understanding is also a plus. Ansible / DevOps Fluent English. (Plus) If you’re interested in this job, please send your CV to with reference “CA/AppSupport\". Thank You

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