Director Product Management, Payments

Overview Join to apply for the Director Product Management, Payments role at Finastra What will you contribute? The Director of Product Management, Payments is a strategic role in driving the product vision and execution to ensure alignment with UB strategic initiatives. We create a world class product as part of the Essence product suite to fulfil the payment requirements of a Core banking solution. You will drive customer satisfaction & customer retention by providing world-class customer experience in every interaction across the life cycle. You will focus on continuous improvement of processes (inside the group and between different units), KPIs, and quality of deliverables. Responsibilities & Deliverables Define and drive product vision, strategy and roadmap to deliver Payments product with features required for a Universal banking business Carry out market analysis to understand the most relevant features from a business value perspective and deliver the end-to-end business features including integration patterns and technology advancements Prepare, present and prioritize initiatives on the product plan, KPIs, and timelines both internally and externally Demonstrate leadership by establishing and articulating a clear vision of success and how goals and objectives will be achieved for Payments product within Essence solution aligned to the Strategic business roadmap Use customer feedback, market opportunities to drive product modernization and buildout Required Experience 10+ years’ experience in Payment function/ Enterprise Banking with knowledge and experience in SWIFT, SEPA, local payment schemes in various geographies (e.g. TIPS and instant payments) Understand current and future business requirements and translate into compelling narratives Ability to identify market trends and extract key requirements through customer engagements Excellent communication, stakeholder management, and analytical skills Proven ability to manage a diverse array of senior stakeholders Deep domain expertise in payment operations and end-to-end settlement and error processing, regulatory frameworks, and enterprise banking systems Be the product evangelist and subject matter expert for Payments products Proven ability to lead translation of complex business requirements into product specifications and user stories Benefits Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support. Medical, life & disability insurance, retirement plan, lifestyle and other benefits* ESG: Benefit from paid time off for volunteering and donation matching. DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, , , , ). Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best. Specific benefits may vary by location. At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves. Be unique, be exceptional, and help us make a difference at Finastra #J-18808-Ljbffr