Application Support

2 semanas atrás


lisboa, Portugal Neotalent Conclusion Tempo inteiro

Who are we: Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital transformation of their application ecosystems. We are talent specialists, attracting the best people and combining them with the needs of the most ambitious projects, at the right time. Our success comes from our investments in innovation, our focus on results, and, above all, the guarantee that our people will have happy and rewarding careers. With over 25 years of solid experience, Neotalent Conclusion has established its presence in key locations, including Lisbon, Porto, and Madrid. The company currently has more than 950 professionals in the different areas in which it operates. Neotalent, the responsive people. Find out more about us at Role Overview: We are looking for an Application Support (Infrastructure) to join one of our biggest clients, a leading global financial institution recognized for its strong international presence, innovation in digital banking, and commitment to delivering excellence in financing and investment services. If you are looking for an opportunity to contribute to the digital transformation of the banking sector, grow with a team of passionate specialists, and make a difference in a highly dynamic environment, this project is ideal for your career. Come energize your future with us Location: Lisbon (hybrid) What you will do: • Provide first and second-level support for applications within the Banking and Financing Services area. • Monitor application status and infrastructure server resources, ensuring optimal performance. • Manage incidents, crisis calls, and communications, securing resolution within defined SLAs. • Analyze, plan, and execute technical tasks, while identifying and implementing process improvements. • Support business users and internal teams, acting as the first point of contact for production-related inquiries. What you are like: • Degree in Computer Science, Engineering, or a related field. • At least 5 years of experience in Application Support or similar roles. • Strong knowledge of RedHat Linux, IT infrastructure, and database technologies (Oracle Exadata). • Experience with ETL tools (IBM DataStage) and Application Performance Monitoring (Dynatrace preferred). • Exposure to cloud environments (AWS, Azure, or IBM Cloud) and container orchestration (Kubernetes). • Familiar with ITIL practices, Continuous Delivery, and automation/industrialization of deployments. • Strong analytical, problem-solving, and communication skills. Why join us: • Work on challenging projects for big clients • Learn more about emerging technologies • Possibility of working remotely • Design your career plan • Access to continuous training and certifications • Evolve through our internal mobility program • … and much more


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