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Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in Lisbon, Porto, Madrid, and Luxembourg, Decskill operates across three core areas: DECSKILL TALENT : We believe that our people are key to our success. Through Decskill Talent, we empower our team to embrace the digital transformation challenges of our clients. We collaborate with clients to drive innovation, ensuring project success and business growth. DECSKILL BOOST : Equipping our team with the latest tools and methodologies, we optimize Time-to-Market and deliver innovative solutions exceeding client expectations. DECSKILL CONNECT : Our team collaborates closely with clients to implement and manage IT infrastructures that generate long-term value. At Decskill, we believe that by nurturing and empowering our people to confront the challenges of digital transformation, we create value not only for our clients but also for our entire ecosystem, fostering a digital community dedicated to growth and progress. We are looking for an SQL Application Support Mission : TheTechnician Application Support mission is to provide technical and functional support to users of the banks several applications. This position consists in support to user's requests; incident, problem and change management; coordination with other levels of support (ADM, Production, others). In addition, analytic and logical thinking problem solving mindset. Providing an end-to-end service delivery to our internal clients. Prepare for releases and ensuring that the implementation and pre-production tests are carried out prior to the deployment in. Participate in continuous improvement processes and activities Analyse and assess operational incidents to optimise corrective and preventive actions following Problem management procedures ensuring a stable production environment. Responsabilities: Classify and prioritise incidents and requests. Manage incident resolution within the team and with the technical teams. Monitor the incident life cycle until the service is restored. Prepare reports: morning report, incidents, major events. Assist with establishing operating procedures, update knowledge base. Requirements: SQL experience. Windows experience Dynatrace & Control M experience. Cloud (DMZR) experience. Ansible & Jenkins experience. Fluent English (spoken and written – important). If you’re interested in this job, please send your CV to with reference “CA/SQLSupport\". Thank You
