Consultant M365 CRM

Who we are We’re a Microsoft-certified team delivering tailored IT solutions with a strong focus on quality and long-term value. We help our partners implement and support ERP, CRM, and BI projects using tools like Dynamics 365, SharePoint, and Power BI. With broad industry experience, we adapt to each client’s needs and work closely to drive their growth. About the Job blink-iT is seeking a Consultant to participate in the design, implementation and optimization of enterprise-grade solutions using Microsoft Dynamics 365 and the Power Platform . You will designing scalable, secure, and high-performing solutions across Sales, Project Operations, Customer Service, and Customer Insights, while guiding delivery teams and advising clients. Key Responsibilities Solution Design & Configuration Contribute to functional solution design for Dynamics 365 CE implementations. Design scalable solutions using Dynamics Sales, Project Operations, Customer Service, and Customer Insights. Integrations with external systems using Azure services (Logic Apps, Service Bus, etc.). Tasks related to data migration, security setup, and reporting configuration Consulting & Delivery Participate in workshops, discovery sessions, and fit‑gap analyses with stakeholder Translate business requirements into functional and technical specifications. Execute system configuration, testing, and user acceptance support. Ensure alignment with Microsoft best practices and delivery methodologies. Collaboration & Teamwork Work closely with cross‑functional teams including developers, testers, and senior consultants. Provide functional insights and recommendations during project delivery. Contribute to pre‑sales activities such as product demonstrations or effort estimations when needed. Act as a trusted advisor to clients, providing strategic guidance and technical expertise. Platform Expertise Work with Power Platform components including Power Apps (Canvas & Model‑Driven), Power Automate, Power BI, and Dataverse. Utilize Dynamics 365 modules for CRM, case management, task management, and customer engagement. Implement Customer Insights for data-driven personalization and segmentation. Your experience includes • 3-5 years of experience in Microsoft Dynamics 365 CE/CRM and the Power Platform. • Proven track record as a Consultant on enterprise projects. • Functional expertise in Dynamics Sales, Project Operations, and Customer Service. • Strong understanding of Customer Insights and data modeling. • Familiarity with ALM tools such as Azure DevOps is a plus. • Technical knowledge of JavaScript, SQL, C#/.NET, or integration tools (e.g., KingswaySoft) is beneficial but not required at an expert level. • Excellent communication and stakeholder management skills. • C1–C2 level English proficiency. • Nice to have Portuguese Or Spanish. What we offer • Remote work with occasional travel to national and international clients. • The opportunity to work on international projects. • Base salary + performance-based bonuses. • Integration into a dynamic, professional, and growing team. • Training and certifications aligned with your professional development. • Clear career growth. • Cool offices in Porto if you prefer an office environment. • English Training. • Health Insurance. • Flexible work schedule.