Senior Product Manager

Held by the Crédit Agricole Group, one of the largest European banking groups, Banco Credibom operates in consumer credit and is the leader in automobile financing. Present in Portugal since 1995, it provides personalized advice to customers and partners with flexible, transparent credit solutions adapted to their needs. Mission In this role you will lead the development of digital products from Concept to Success, managing the full lifecycle of digital assets from vision, conception, launch and continuously improving their performance. You will define and lead a vision for all products under your scope, designing and running your products’ roadmap, regarding corporate strategy and Client needs. Orchestrate different stakeholders with different degrees of e-literacy, including Commercial, Business Development, Operations, Legal, Engineers (Front/Back-end) and external Martech service providers. Responsibilities/Activities Defining the "why" and "what" of a digital product, including setting goals and ensuring the product can meet user needs and business objectives Leading the development of the digital product or suite of products Analyzing the market to ensure the product continues to offer advantages over its competitors Creating and prioritizing a strategic product roadmap, including breaking down product development into actionable steps, setting deadlines, assigning tasks and prioritizing features maximizing business objectives Defining main KPIs and other product metrics and ensuring implementation from day one to measure performance and make informed decisions in improving digital journeys Deciding based on product data and market studies on Client / Partner needs Leading and motivating teams of designers, developers, marketers, and other stakeholders to achieve product goals Ensuring products comply with Legal, Compliance, Tech, Architecture and IT Sec Cooperating with IT Stakeholders to evolve tech ecosystem to answer Clients needs Facilitating clear communication, keeping everyone informed, managing expectations, and resolving conflicts Managing Martech and other external providers and related budgets with finance and procurement teams Skills & Experience Track record in the definition, building and launch of digital products Experience/knowledge in digital solutions for financial services, namely in consumer loans, home/mobile banking (preferential) and critical thinking to understand emerging market tendencies linked and or impacting the financial sector Multi-level digital product leadership: Investment rational, identifying trade-offs, take difficult decisions and build alignment around vision Able to zoom in-out naturally, able to both think strategically and deep dive in details to solve specific issues with the team Strategic planning, vision and leadership with strong team motivational skills Product and process conception Managing execution and delivery Communication and collaboration Adaptability and resilience to deal with challenges with a positive attitude Good level of Portuguese and English written and spoken Please consult our police regarding the handling of personal and professional data here. At Banco Credibom, we are inclusive. We promote equality and respect for diversity in all areas of the company, encouraging tolerance and well-being for everyone. For this reason, all candidates who participate in our recruitment processes are evaluated based on their experience and skills, without considering criteria that could create any type of discrimination, such as gender, age, race, religion, among others. warning Senior Product Manager JoomPulse is an AI analytics tool for Mercado Livre sellers, providing insights into the most profitable products and fastest-growing categories — helping sellers boost their profits with data-driven decisions. JoomPulse is one of the key businesses of Joom Group, an international tech-centric group of e-commerce companies that was founded in 2016 in Latvia. Joom Group also includes the following businesses: Joom, a global cross-border marketplace; JoomPro, the first and only end-to-end cross-border B2B marketplace; and Onfy, a pharmaceutical marketplace in Germany. Joom Group has offices in Latvia, China, Germany, and Brazil, with its headquarters in Lisbon, Portugal. We work as one international team, sharing knowledge and collaborating across countries, businesses, and products. We are growing fast and are looking for another Product Manager to help us level up the current product and build new ones. Key facts about us: Our market is huge - approx. 200k active Mercado Livre sellers in Brazil with total GMV of $40 bln. We are trusted by almost 3k active paying customers and 30k+ sellers that use us for free. Users call us the “iPhone for Mercado Livre analytics” for our great UX, data completeness, and actionable, business-oriented insights. JoomPulse is widely known in the market as the best tool to find new products to sell and a niche to capture for every segment - from beginners to rich and big Enterprise sellers. Mission of the position: Senior Product Manager in JoomPulse makes sure that our customers are fulfilling their business goals using the features of our platform and are willing to pay for them. He ensures it by fixing the current weak features, enhancing already strong features, and delivering new products according to our clients' feedback and needs. Expected Outcomes Your work should directly influence our key business metrics. We expect that you will: Ensure our product is providing constant long-term value for customers and they are ready to pay for this value - >55% yearly payment RR & >70% monthly payment RR in Q4 2026. Reduce the % of product caused refunds by improving our features and data quality -