Process Analyst – Knowledge-to-AI Consultant

Create a better #TomorrowWithUs

Siemens Global Business Services (GBS) enables Siemens units worldwide and external customers to accelerate their business transformation into a sustainable and digital future.

Siemens Global Business Services (GBS) enables Siemens units worldwide and external customers to accelerate their business transformation into a sustainable and digital future. Our portfolio comprises services driven by expertise and the latest technology – with a strong focus on innovation and digitalization in areas like Finances, Business Administration, Human Resources, Procurement, Sales and After-Sales. In our GBS Western Europe and Africa Hub we are already more than 1500 connected people, from over 50 different nationalities spread across 14 countries. If you value diversity and innovation, you’ll feel right at home here Discover our purpose, culture, and what makes GBS unique Check out here GBS Digital Solutions (DS) co-create state-of-the-art solutions to boost digital business value with innovative technology and a powerful partner ecosystem. Our digital service portfolio covers: Digital Advisory Services, Business Process Management, Integration Layer, GenAI and Agentic AI, Advanced Analytics, Robotic Process Automation and Tech Operations.

Create a better #TomorrowWithUs

Your mission will be…

As a Knowledge-to-AI Consultant, you help organizations transform fragmented business expertise into structured, reusable knowledge assets that enable AI, automation, and intelligent decision-making. You lead discovery engagements to understand how work is actually performed, capture knowledge from people and existing artifacts, identify process inefficiencies, and uncover high-value opportunities for AI-driven transformation. You serve as the key link between business stakeholders, process intelligence experts, ontology engineers, and AI teams, ensuring that knowledge is properly captured, structured, governed, and prepared for semantic models and knowledge graph development.

Key Responsibilities

• Knowledge Discovery & Capture
  • Conduct discovery workshops with SMEs and business stakeholders
  • Capture tribal knowledge, decision-making logic, exceptions, and business rules
  • Analyze existing documentation, SOPs, policies, and process assets
  • Consolidate knowledge from multiple sources into a consistent knowledge baseline
  • Facilitate knowledge elicitation sessions to make implicit expertise explicit
• Process Intelligence Consulting
  • Assess processes using process mining, task mining, and stakeholder interviews
  • Advise customers on the most suitable discovery and analysis approach
  • Work with process intelligence teams to understand actual process execution
  • Identify bottlenecks, variants, manual effort, and improvement opportunities
  • Translate process insights into actionable business recommendations
• AI Opportunity Discovery
  • Facilitate workshops to identify automation and AI opportunities
  • Define and prioritize use cases based on value, feasibility, and business impact
  • Quantify expected benefits and transformation potential
  • Create recommendation roadmaps for AI and automation initiatives
  • Align stakeholders around strategic priorities and expected outcomes
• Ontology & Semantic Discovery
  • Lead workshops to identify business concepts, entities, relationships, and terminology
  • Define semantic concepts and business vocabulary together with domain experts
  • Capture business context, decision logic, and process dependencies
  • Harmonize terminology across organizations and business units
  • Prepare ontology requirements and semantic artifacts for implementation teams
• Knowledge Preparation & Governance
  • Establish structured and reusable knowledge assets
  • Support creation and validation of standardized process and decision models
  • Define knowledge ownership, stewardship, and governance principles
  • Ensure knowledge is prepared for ontology development and knowledge graph engineering
  • Coordinate collaboration between business teams and ontology specialists
• Stakeholder Orchestration
  • Act as trusted advisor for business leaders and process owners
  • Coordinate discovery activities across multiple stakeholders
  • Facilitate alignment between business, process mining, ontology, and AI teams
  • Present findings and recommendations to management and executive audiences
  • Drive adoption of Knowledge-to-AI methodologies and ways of working

We are looking for someone with…

Required

• Bachelor's or Master's degree in Business Informatic