Director, Training Oversight

Director, Training Oversight & Development - Clinical - FSP, home-based in Europe

Updated: March 24, 2025
Location: Portugal-Europe - PRT-Home-Based
Job ID:

Training Oversight & Development Lead (Director), Clinical, FSP, home-based in Europe

JOB RESPONSIBILITIES

1. Training Leadership & Strategic Vision

• Develop and implement a strategic training framework that aligns with company objectives and supports operational excellence.
• Oversee and mentor Training Specialists , ensuring high-quality training delivery and continuous professional development.
• Analyze site inspection findings and oversight visit trends to tailor training programs that address identified gaps and mitigate future risks.
• Demonstrate the impact of training initiatives by linking improvements to operational, compliance, and performance outcomes.
• Stay informed on industry trends, regulatory changes, and audit findings to proactively adapt training strategies.

2. Quality-Driven Training Development

• Oversee the creation and refinement of training content , ensuring it meets compliance, operational, and role-specific needs.
• Utilize site inspection findings and oversight visit trends to design targeted training programs that address root causes of non-compliance and enhance operational effectiveness.
• Monitor performance trends, audit reports, and quality findings to identify systemic gaps and implement strategic training improvements .
• Present training impact reports to leadership, demonstrating effectiveness and recommending adjustments.

3. Training Program Execution & Assessment

• Lead the development and delivery of role-specific, leadership, compliance, and skill-based training programs .
• Ensure training is data-driven , adjusting programs based on oversight visit findings, KPIs, participant feedback, and trend analysis .
• Support cross-functional training initiatives, including role cross-training and upskilling programs .
• Collaborate with operational leadership to ensure training supports behavioral and competency growth and drives continuous improvement.
• Guide and support Training Specialists in content development, facilitation, and program refinement.
• Foster a culture of learning, innovation, and accountability within the training team.
• Ensure alignment with key business stakeholders, including Clinical Operations, Learning Centers, FSP, and Project Management Offices .
• Partner with Change Management teams to develop training strategies for new initiatives and process improvements.

5. Develop training framework designed to support Functional Service Provider partnerships in collaboration with customers

• Establish and lead the training framework designed to support customer partnerships, balancing training, performance quality, governance, and continuous improvement.

• Participate in Steering Committee meetings with customer training teams to ensure alignment with partnership strategic goals, escalations, and oversight.

• Partner actively with our customer training & quality oversight teams to oversee ongoing training content development, training delivery and quality standards.

6. Operational Excellence & Continuous Improvement

• Regularly assess training effectiveness , using oversight visit trends, site inspection data, and operational feedback to refine programs.
• Build business cases and ROI justifications for training initiatives, ensuring efficient resource utilization.
• Oversee the implementation of technology-driven training solutions to improve accessibility, engagement, and performance.

By integrating oversight visit trends, site inspections, and performance analysis , this role ensures training programs remain proactive, impactful, and aligned with operational success .

Qualifications

Qualifications & Experience

• Min Bachelor’s degree (Master’s, PhD, MBA is highly preferred) in a relevant field (Life Sciences, Education, Organizational Development, Business, or a related discipline) and fluency in English.
• Min 8+ years of experience in training development, leadership, or learning & development within the pharmaceutical, clinical research, or healthcare industry.
• Strong background in training content development and delivery , with expertise in instructional design and adult learning principles.
• Experience in managing and mentoring training teams