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We are seeking an experienced head of software development to lead multiple IT initiatives within Corporate Functions. This is a high-impact role requiring strong leadership, coordination, and delivery skills across a complex, multi-vendor and multi-location environment. The Head of Software Delivery will lead cross-functional software teams across three international hubs, driving excellence in delivery, quality, and innovation. This role is pivotal in shaping the future of enterprise platforms, including Dynamics 365 (F&O and CE), custom application development, and support operations. The successful candidate will champion the adoption of AI tools, automation, and modern engineering practices to accelerate delivery and improve operational resilience Key Responsibilities Leadership & Delivery Management Oversee delivery across three development teams, one QA team, and one support/devops team. Ensure timely and high-quality delivery of software solutions aligned with business goals. Lead sprint planning, tech backlog grooming, and release management using Azure DevOps. Drive transition to BAU and ensure robust Level 2 and Level 3 support, while implementing shift-left strategies for Level 1 support. AI & Automation Strategy Lead the integration of AI tools into development workflows, including test automation, monitoring, and intelligent case management. Promote adoption of Power Platform's AI Builder and other Microsoft AI capabilities within D365 environments, such as Copilot for Git HUB. Quality Assurance & Technical Excellence Own the technical backlog and vulnerability management strategy. Ensure test automation is embedded in CI/CD pipelines and QA practices. Champion performance optimisation, code refactoring, and technical debt reduction. Governance & Compliance Align delivery practices with internal audit, risk, and compliance frameworks. Maintain role-based access, SSO, and incident response standards across platforms. Stakeholder Engagement Act as the primary point of contact for business stakeholders across finance, HR, and operations. Collaborate with PMO, architecture, and analytics teams to ensure cohesive delivery. Required Skills & Experience Proven leadership in managing distributed software teams across geographies. Deep expertise in Microsoft Dynamics 365 (F&O and CE), Azure DevOps, and Power Platform. Strong understanding of Agile methodologies, test-driven development, and DevOps practices. Experience with AI integration in enterprise systems (e.g., NLP, classification models). Excellent communication, stakeholder management, and coaching skills. We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect. #J-18808-Ljbffr
