Keepbiz Customer Support

Há 11 horas

Lisbon, Portugal OVHcloud Tempo inteiro

Within your #OneTeam We are looking for a Keepbiz customer support representative for our Customer Services department, which provides advice, support, and solutions to our customers. Your main responsibilities - Responding to customer requests about account administration, billing and order follow-up, through different channels (Phone, Email, Chat) - Replying to customer escalations and helping guide customers through the correct processes at OVHCloud - Keeping customers updated about the status of their opened requests and the resolution for the same - Offering after-sale support - order tracking and payment follow up when needed - Participating in different missions with the team, helping support customer loyalty programs - This position will require shift work on weekends and/or nights - A hybrid option will be available for shifts (to be discussed) Your future impact In 6 months - becoming independent in recognizing and troubleshooting most standard issues brought by customers - understanding the company product portfolio and related customer needs And in 1 year - providing nuanced and complex resolutions to our customers - start developing technical skills in our dedicated training programs Skills required : Proficiency in Portuguese / English and Spanish Time management and prioritization are your forte Customer centred You like to help and having a positive impact on people you offer support to Having the opportunity to work in an international environment is important to you

  • Keepbiz Customer Support

    1 dia atrás

    Lisbon, Portugal OVHcloud Tempo inteiro

    Within your #OneTeamWe are looking for a Keepbiz customer support representative for our Customer Services department, which provides advice, support, and solutions to our customers. Your main responsibilities - Responding to customer requests about account administration, billing and order follow-up, through different channels (Phone, Email, Chat) -...

  • Keepbiz Customer Support

    1 dia atrás

    Lisbon, Portugal OVHcloud Tempo inteiro

    Within your #OneTeamWe are looking for a Keepbiz customer support representative for our Customer Services department, which provides advice, support, and solutions to our customers.Your main responsibilities - Responding to customer requests about account administration, billing and order follow-up, through different channels (Phone, Email, Chat) - Replying...

  • Keepbiz customer support

    1 dia atrás

    Lisbon, Portugal OVHcloud Tempo inteiro

    Within your #OneTeam We are looking for a Keepbiz customer support representative for our Customer Services department, which provides advice, support, and solutions to our customers. Your main responsibilities •Responding to customer requests about account administration, billing and order follow-up, through different channels (Phone, Email, Chat)...

  • Keepbiz Customer Support

    Há 18 horas

    Lisbon, Portugal OVHcloud Tempo inteiro

    Within your #OneTeam We are looking for a Keepbiz customer support representative for our Customer Services department, which provides advice, support, and solutions to our customers. Your main responsibilities - Responding to customer requests about account administration, billing and order follow-up, through different channels (Phone, Email, Chat) -...

  • Keepbiz customer support

    Há 11 horas

    Lisbon, Portugal OVHcloud Tempo inteiro

    Within your #OneTeam We are looking for a Keepbiz customer support representative for our Customer Services department, which provides advice, support, and solutions to our customers. Your main responsibilities •Responding to customer requests about account administration, billing and order follow-up, through different channels (Phone, Email, Chat)...

  • Keepbiz customer support

    Há 21 horas

    Lisbon, Portugal OVHcloud Tempo inteiro

    Within your #OneTeam We are looking for a Keepbiz customer support representative for our Customer Services department, which provides advice, support, and solutions to our customers. Your main responsibilities •Responding to customer requests about account administration, billing and order follow-up, through different channels (Phone, Email,...

  • Keepbiz Customer Support

    Há 21 horas

    Lisbon, Portugal OVHcloud Tempo inteiro

    Within your #OneTeam We are looking for a Keepbiz customer support representative for our Customer Services department, which provides advice, support, and solutions to our customers. Your main responsibilities - Responding to customer requests about account administration, billing and order follow-up, through different channels (Phone, Email, Chat) -...

  • Keepbiz customer support

    Há 18 horas

    Lisbon, Portugal OVHcloud Tempo inteiro

    Within your #OneTeam We are looking for a Keepbiz customer support representative for our Customer Services department, which provides advice, support, and solutions to our customers. Your main responsibilities •Responding to customer requests about account administration, billing and order follow-up, through different channels (Phone, Email, Chat)...

  • Keepbiz customer support

    Há 23 horas

    Lisbon, Portugal OVHcloud Tempo inteiro

    Within your #OneTeamWe are looking for a Keepbiz customer support representative for our Customer Services department, which provides advice, support, and solutions to our customers. Your main responsibilities•Responding to customer requests about account administration, billing and order follow-up, through different channels (Phone, Email,...

  • Keepbiz customer support

    Há 19 horas

    Lisbon, Portugal OVHcloud Tempo inteiro

    Within your #OneTeamWe are looking for a Keepbiz customer support representative for our Customer Services department, which provides advice, support, and solutions to our customers. Your main responsibilities•Responding to customer requests about account administration, billing and order follow-up, through different channels (Phone, Email,...