Director / VP of Global Delivery & Nearshore Operations

34 segundos atrás


Lisboa, Portugal Camino Search Tempo inteiro

We are partnered with a Private Equity backed technology business who are setting up a nearshore operations centre in Europe. This role combines strategic vision with hands-on execution, encompassing the design, build, and scale-up of nearshore delivery centres. The successful candidate will drive operational excellence, optimise costs, enhance productivity, and foster innovation across global engineering, product development, cloud/infrastructure management and professional services teams. This is a unique opportunity to lead a cross-functional transformation programme while potentially running a nearshore facility, influencing both strategy and day-to-day operations. Key Responsibilities Lead the design, implementation, and scale-up of nearshoring and offshoring centres, supporting growth from build to run mode. Manage and optimise centres up to 250+ people in a combined setup. Drive full lifecycle transformation across organisation, people, processes, systems, and tools. Lead change management and stakeholder engagement across multiple geographies and functions. Oversee large, cross-functional teams with strong people management capabilities. Foster collaboration between product development, engineering, and professional services teams globally. Innovate and implement AI-driven solutions to improve efficiency, productivity, and cost optimisation. Ensure seamless integration of nearshore and offshore operations with existing organisational structures. Provide leadership and mentorship to senior managers and team leads within the delivery centres. Required Skills and Experience Proven experience in both nearshoring and offshoring, ideally in a combined setup. A background in Software Engineering / Development Demonstrated expertise in building and scaling delivery centres Cross-functional knowledge across organisation/people, processes (full SDLC), systems, and tools. Strong transformational leadership, including change management and stakeholder management. Extensive experience managing large, multi-disciplinary teams. Ability to drive innovation, particularly leveraging AI for operational efficiencies. Strong interpersonal and communication skills for collaboration across geographies and functions. Strategic thinker with operational execution capabilities.


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