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Sales Development Specialist

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Porto, Portugal CMA CGM Tempo inteiro

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air, and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. More information: For our office in Porto, we are looking for an: Sales Development Specialist (f/m/d) in Portugal and reporting to the Sales Development Supervisor. MISSION: Gain, develop, and manage shipping trades to earn customers' loyalty, to allow the lines to optimize the vessels' loading capacity, giving the best contribution possible to the Group, developing and managing a customer portfolio in a specified geographic area in accordance with Agency Business Plan Management; Sell products and services related to it, while promoting Group image and values. FUNCTIONS: Identify commercial market opportunities and prospect and follow up customers to develop and monitor the customer's portfolio Sell the Group products and services and advise customers on specific transport modalities (Reefer, Out of Gauge...) in compliance with the pricing policy Receive, qualify in priority customers' requests and process their requests Plan and conduct commercial visit according to the commercial action plan and produce visit report Ensure follow up on her/his customers portfolio payment and contribute to recover unpaid debt Participate in commercial events and develop a professional network within her/his commercial area Participate in establishing the Commercial actions plan and ensure the right customer's segmentation is selected in her/his area Relay quotation request from her/his customers to Inside Sales as needed Ensure update of commercial data in the information system SKILLS: Customer knowledge Sales techniques knowledge Knowledge of commercial policy and offers Financial and economic knowledge Business intelligence Commercial action Negotiation Operational marketing Commercial relation Pricing Customer service / user support English Software / IT Applications OUR VALUES: CMA CGM Group is proud to define itself as a family business built on strong human values. Excellence Exemplarity Imagination Boldness CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees. Our long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement. Join us and discover a world of opportunities.