Business Analyst w/FR

Are you an experienced Business Analyst with a strong background in project delivery (BUILD) and operational excellence (RUN)? Ready to take ownership of business-critical platforms (maîtrise d’ouvrage) within a major European banking technology ecosystem?

At act digital, we are recruiting a bilingual (French C1 & English C1) Senior Business Analyst / MOA to join our client's captive tech hub in Lisbon, dedicated to the high-impact KLOS perimeter.

What you will do:

• Business Analysis & Scoping (BUILD): Drive requirement analysis, define functional specifications, and ensure strong maîtrise d’ouvrage (MOA) for new project evolutions and features.
• Operational Continuity & Support (RUN): Oversee user support, facilitate incident management, conduct root-cause analysis, and coordinate application maintenance.
• Testing & Quality Assurance: Execute functional validation and non-regression test campaigns, managing acceptance testing processes from start to finish.
• User Communication & Change Management: Act as the trusted operational liaison for business users (Métier), providing clear communication and functional assistance.
• Agile Orchestration: Actively collaborate and deliver within both Scrum and Kanban frameworks.

What we are looking for:

• Seniority & Experience: Experienced or Senior Business Analyst / MOA consultant with proven track record in dual BUILD and RUN environments.
• Core Competencies: Strong mastery of Requirement Analysis (Level 3) , functional specification drafting, and user assistance.
• Testing & Incident Handling: Solid experience in Acceptance Test Processes , non-regression testing, and incident/maintenance tracking.
• Methodologies: Strong working experience with Agile - Scrum and Agile - Kanban (Level 3).
• Languages (Mandatory): Fluent French (C1 level) AND Fluent English (C1 level) for executive business interactions.

What we offer:

• High-visibility position on a sensitive and evolving functional perimeter (KLOS).
• Fast-paced environment with significant responsibility and ownership.

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