B2B Microsoft Account Management

4 semanas atrás

Lisbon, Portugal portugal.xpatjobs Tempo inteiro
Ist eine Karriere im Kundenservice das, wonach du suchst?
Wenn du bereit bist, in das sonnige Lissabon, Portugal, umzuziehen, dann ist dies die richtige Gelegenheit für dich
Microsoft sucht Unterstützung in der Abteilung Customer Service

Deine Aufgaben und dein Einfluss im Account Management werden sein:
Unterstützung von Kunden durch Beantwortung von Fragen zu Produkten und Dienstleistungen per Telefon und E-Mail
Bereitstellung von Lösungen für auftretende Probleme
Optimieren der technischen Geräte/Werkzeuge des Kunden
Identifizierung von Up- und Cross-Selling-Möglichkeiten für bestehende Kunden
Direkte Kommunikation mit der Managementebene
Gewinnen von Marktkenntnissen und Weitergabe von Informationen über die Wettbewerbsvorteile von Microsofts
Unterstütze neue und ehemalige Kunden bei kontobezogenen Problemen und Fragen

Fähigkeiten, Qualifikationen und Interessen, die du brauchst, um in dieser Rolle erfolgreich zu sein:
Du sprichst fließend Deutsch und verfügst über gute Englischkenntnisse
Du hast einen scharfen Geschäftssinn
Du hast ein gutes Verhandlungsgeschick oder willst es erwerben
Du bist technisch interessiert
Du bist motiviert, zuverlässig und engagiert in deiner Arbeit
Du hast ein ausgeprägtes Streben nach Leistung und Professionalität
Du verfügst über ausgezeichnete Kommunikationsfähigkeiten
Du bist ein echter Teamplayer und bereit, mit vielen anderen Nationalitäten zusammenzuarbeiten

Was ist für dich drin?
- Vertragsart: ein langfristiger befristeter Vertrag, der jedes Jahr verlängert werden kann
- Arbeitszeiten: Vollzeit- oder Teilzeitoptionen in Wechselschichten (Mo.–Fr., 7.30 - 17.00 Uhr)
- Gehaltsbedingungen (*) - 2 Optionen:
Inklusive freier Unterkunft (Wohngemeinschaft, alle Rechnungen inklusive): 1.100€ brutto/Monat (je nach Erfahrungsstufe)
Ohne Unterkunft: 1.470€ brutto/Monat (je nach Erfahrungsstufe)
Für internationale Kandidaten:
Rückerstattung der anfänglichen Flugkosten nach 9 Monaten
Abholung vom Flughafen
Jährliches Hin- und Rückflugticket in dein Heimatland (innerhalb der EU)
Hilfe bei Formalitäten, Eröffnung eines Bankkontos, etc. bei deiner Ankunft
Private Krankenversicherung ab dem ersten Tag der Vertragsunterzeichnung inklusive
Kostenloser Portugiesisch-Unterricht, Kochkurse, sportliche Aktivitäten und soziale Veranstaltungen, die vom Unternehmen organisiert werden
Echte Karrieremöglichkeiten in verschiedenen Laufbahnen

(*) Vergütung während des Praktikums bei Erfolg (von 1 bis 4 Wochen): 50% deines Stundenlohns (niedrigere Steuern)

Was solltest du vom Leben in Lissabon erwarten?
Ein buntes Stadtbild und eine reiche Kulturgeschichte
Vorteile des Lebens in einer europäischen Hauptstadt mit einem geringen Budget
Köstliche portugiesische Küche und berühmte Café-Kultur
Freundliche Menschen, gute Laune und ein unbeschwertes Stadtleben
Ganzjährig warmes Klima und ein sonniges Strandleben am Atlantik
Eine große englischsprachige lokale Gemeinschaft und ein internationales Umfeld
​
Dein zukünftiges Unternehmen:
In Lissabon findest du ein Unternehmen, das sich um deine berufliche Entwicklung, deine Sprachkenntnisse, deine Unterkunft und deine soziale Integration kümmert. Dein zukünftiger neuer Arbeitgeber ist ein multinationales Unternehmen, das als einer der besten Anbieter von Vertriebs- und Kundendienstlösungen weltweit anerkannt ist. Bist du bereit, dein internationales Team, das Talente aus mehr als 80 Nationen aus aller Welt umfasst, zu bereichern? Denn sie suchen nach dir

Ist dieses Projekt nicht das Richtige für dich? Schaue dir auch unsere anderen Stellenangebote für deutschsprachige Mitarbeiter in Spanien oder Portugal an, oder sende uns deinen Lebenslauf, um für andere Projekte oder zukünftige Möglichkeiten berücksichtigt zu werden. ​

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