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Customer Advisor for Banking Sector

5 meses atrás


Lisbon, Portugal portugal.xpatjobs Tempo inteiro
In this position, you would be a Customer Service Representative for one of the most prestigious institutions in the banking sector which provides consumers, corporations, governments and institutions with a broad range of financial services and products.

Together with your colleagues, you will support our client by helping bank customers via phone, chat and email with any queries they may have about products or service and dealing with complaints.

What’s in it for you?

Type of Contract: A fixed-term contract that is renewable every year.
Working Hours: full time (40h/week)
Monday to Sunday, availability to work between 7 am to 7 pm, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule
Training: Have a kick-start your career with the intensive training that the company offers to their new employees.
Salary Conditions(*): You have 2 options:
Including free accommodation (shared flat, all bills included): 1033€ gross/month
Excluding accommodation: 1390€ gross/month

Relocation Package for International Candidates:
- Reimbursement of your initial flight expenses after Training
- Airport pick-up
- Yearly two-way flight ticket back to your home country (within the EU)
- Help in paperwork, opening bank account, etc. upon your arrival.
Extra Perks:
- Private health insurance after signature of contract which is extra to the standard insurance
- Free Portuguese lessons, cooking classes, sports activities and social events organized by the company
- Portuguese public holidays and 22 days of paid holidays.