Italian Speaking Customer Advisor

2 meses atrás

Lisbon, Portugal Cross Border Talents Tempo inteiro

Are you fluent in Italian and passionate about delivering top-notch customer service? Take your career to the next level as an Italian-Speaking Customer Advisor in the exciting world of e-commerce in Lisbon This role welcomes both experienced professionals and beginners, with no prior experience required. Enjoy Lisbon's vibrant atmosphere, along with competitive benefits and a comprehensive relocation package.

About Us:

Located at the heart of Lisbon’s booming e-commerce industry, our company is a leader in creating cutting-edge customer experiences. With a focus on collaboration and innovation, we are shaping the future of the e-commerce landscape. As an Italian-Speaking Customer Advisor, you’ll play a key role in ensuring the satisfaction of our Italian-speaking clients.

Role Summary:

In this essential position, you’ll be instrumental in building positive relationships and ensuring that our Italian-speaking customers are happy with their experience.

Key Responsibilities:
  • Customer Interaction: Communicate with Italian-speaking clients across different channels, handling inquiries and resolving issues promptly.
  • Language Skills: Use your fluency in Italian to provide clear and empathetic communication, ensuring a tailored and enjoyable experience for each customer.
  • Problem Solving: Address and resolve customer concerns efficiently and professionally, ensuring their satisfaction.
  • Product Expertise: Develop a deep understanding of our e-commerce offerings to provide accurate advice and guidance.
  • Team Collaboration: Work closely with various teams, offering valuable insights and contributing to continuous improvement.
Qualifications:
  • Fluent in Italian: Excellent spoken and written Italian skills are essential for effective communication with our customers.
  • Customer-Oriented: Strong communication skills and a passion for delivering outstanding customer service with a friendly and engaging approach.
  • Adaptability: Ability to thrive in a fast-paced environment and quickly respond to changing customer needs and industry developments.
Benefits:
  • Work On-Site in Lisbon: Experience Lisbon’s rich culture while working in a dynamic environment that promotes teamwork.
  • Relocation Support: For those moving from abroad, take advantage of our full relocation package, which includes flight arrangements and accommodation support.
  • Competitive Salary: Enjoy a competitive salary that reflects your contributions to the team.
  • Health and Life Insurance: Benefit from comprehensive health and life insurance to ensure your well-being is a priority.

Are you ready to join Lisbon’s growing e-commerce sector? Apply now with a detailed CV

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