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Content Moderator
4 semanas atrás
Jouw verantwoordelijkheden en impact als een customer support agent zijn:
Een deel van je dagelijkse activiteiten bestaat uit:
Beoordelen van content (video's, beeld, tekst en audio) in overeenstemming met het beleid
Reageren op vragen van klanten met betrekking tot Trust & Safety, zoals misbruikmeldingen en handhavingsverzoeken
Zorgen voor gebruikersveiligheid
In staat om diensten te verlenen in een 24/7-ploegendienst
Disclaimer: deze taken brengen uitgebreide blootstelling aan gevoelige inhoud met zich mee, met inbegrip van maar niet beperkt tot vulgaire inhoud, geweld, pornografie en nepnieuws.
Vaardigheden, kwalificaties en interesses die je nodig hebt om in deze functie te slagen:
Je spreekt vloeiend Nederlands + een goed niveau Engels
Je bent op zoek naar een baan in het buitenland
Je bent altijd up to date wat betreft Social Media
Je bent gemotiveerd en toegewijd aan je werk
Je hebt uitstekende communicatie en luistervaardigheden
Je bent een teamspeler en bereid om met vele andere nationaliteiten samen te werken
Wat zit er voor jou in?
Contract: 12 maanden, elk jaar vernieuwbaar
Werktijden: voltijds (40u/week) in roterende ploegendienst; 24/7
Salarisvoorwaarden (*) - 2 opties:
Inclusief huisvesting (gedeelde flat, alle kosten inbegrepen): 950€ bruto/maand
Exclusief huisvesting: 1250€ bruto/maand
Voor internationale kandidaten:
Terugbetaling van uw initiële vliegkosten na 9 maanden
Ophalen van luchthaven
Jaarlijks ticket voor een reis terug naar je thuisland (binnen de EU)
Hulp bij papierwerk, openen van een bankrekening, etc. bij aankomst
Gratis Portugese lessen, kooklessen, sportactiviteiten en sociale evenementen georganiseerd door het bedrijf
Reële carrièremogelijkheden in verschillende carrièrepaden
(*) Vergoeding tijdens trainingsperiode indien succesvol (10 dagen): 50% van je uurloon (lagere belastingen)
Wat kun je verwachten van wonen in Lissabon?
Een kleurrijk stadsgezicht en een rijke culturele geschiedenis
Voordelen van leven in een Europese hoofdstad met een budget
Heerlijke Portugese keuken en beroemde cafécultuur
Vriendelijke mensen, goede vibes en een happy-go-lucky stadsleven
Het hele jaar door een warm klimaat en een zonnig strandleven aan de Atlantische Oceaan
Een grote Engelssprekende lokale gemeenschap en internationale omgeving
Jouw Toekomstige Bedrijf:
In Lissabon vind je het bedrijf dat voor je zorgt, van je loopbaanontwikkeling, talenkennis en accommodatie tot je sociale integratie. Je toekomstige nieuwe werkgever is een multinationale organisatie die erkend is als een van de beste leveranciers van verkoop- en klantenserviceoplossingen ter wereld. Ben jij klaar om een toegevoegde waarde te zijn voor hun internationale team met talenten van meer dan 80 nationaliteiten van over de hele wereld? Dan zijn zij op zoek naar jou
Is dit project niet geschikt voor jou? Bekijk dan gerust onze andere mogelijkheden voor Nederlandstaligen in Spanje of Portugal, of stuur ons je CV om in aanmerking te komen voor andere projecten of toekomstige mogelijkheden.
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