Digital Marketing Web Product Implementation Specialist
4 semanas atrás
Your responsibilities and impact as a Technical Support Specialist will be:
Communicate with advertisers and internal sales and services teams via phone, email, chat and video conferencing
Perform and verify the implementation of web-based products with customers
Give guidance, support, and train customers on how to use the products
Deliver high quality service to your customers, exceeding client expectations and quality scoring measures
Is technical support a new field that you want to gain expertise and achieve your career goals? The good news is that this company is recruiting based on soft skills, regardless of your field of studies – they will train you in every aspect of the job.
Skills, qualifications and interests you need to succeed in this role:
You must be a Dutch Native speaker and have good English (B2 level) skills
Basic understanding or willing to learn about JavaScript, HTML5 and CSS/CSS3
Basic understanding or willing to learn about CMS platforms like WordPress/Shopify/Wix/Joomla or similar
Experience or interest for online advertising or ad product experience
Troubleshooting skills
Technologically capable to quickly learn customer service software applications and process customer implementations that do not necessarily follow a standard template / process
Experience working in a B2B environment
Strong communication, customer service, relationship management and support skills
What’s in it for you?
Contract type: a fixed-term contract for one year that can be renewed every year
Working hours: Mon – Fri 8 am to 5 pm (40 hrs/week)
Training: 9 weeks
Salary conditions (*) – 2 options:
Including free accommodation (shared flat, all bills included): 950€ gross/month + bonus of up to 300€ gross per month + signing bonus of 4,000€
Without accommodation: 1.250€ gross/month + bonus of up to 300€ gross per month + signing bonus of 4,000€
(*) Compensation of the training period 100%
For international applicants:
Reimbursement of your initial flight costs after 9 months
Pick up from the airport
Annual return ticket to your home country (within the EU)
Help with paperwork, opening a bank account, etc. upon arrival
Extra perks:
Free Portuguese lessons, cooking classes, sports activities and social events organized by the company
Career opportunities in different career paths
What should you expect from living in Lisbon?
A colourful city view and a rich cultural history
Pros of living in a European capital on a budget
Delicious Portuguese cuisine and famous cafe culture
Friendly people, good vibes and a happy-go-lucky urban life
Warm climate all year and a sunny beach life next to the Atlantic
A large English-speaking local community and international environment
Your Future Company:
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you
Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.
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