Technical Support Online Banking

4 semanas atrás

Lisbon, Portugal portugal.xpatjobs Tempo inteiro
Your responsibilities and impact as a Technical Support will be:

Handling first line inbound technical support requests by phone & email (B2B)
Assist new customers with their account activation, transaction status queries and financial requests
Explaining the steps to customers and answering any questions
Guide customers for correct website and help with self-service use
Emphasis on maintaining a strong customer relationship
Following and maintaining security procedures around sensitive data and be strict in giving correct information.

Skills, qualifications and interest you need to succeed in this role:

Dutch native (preferably Flemish) & English fluent
Committed and dedicated
Having interest in technology and analytics
Positive attitude towards changes
Team player with strong listening skills
Service minded person with the ability to handle conflicts in a constructive manner
Being a strong communicator
No previous experience needed
Having a valid Spanish work permit or a citizenship that allows you to work in an EU country

What's in it for you?

Type of contract: Indefinido
Working hours: 39h/week, Mon-Sun 09:00 - 21:00 (shifts)
2 weekends off a month
Salary: 1305€ + performance bonus of potentially 200€ per month
Training: 2 weeks followed by a practical period (Training and familiarization together will take 4 months)
Equipment provided
Hybrid system after a few months in the company
Spanish lessons
Meal allowances possible
Constant training
International environment
Support from the company regarding NIE and SSN

Your Future Company:

This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees they are looking for new members to join their multilingual team based in Barcelona.

Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.

  • Technical Support Online Banking

    2 meses atrás

    Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    Your responsibilities and impact as a Technical Support will be:Handling first line inbound technical support requests by phone & email (B2B)Assist new customers with their account activation, transaction status queries and financial requestsExplaining the steps to customers and answering any questionsGuide customers for correct website and help with...

  • Olympic Core Banking Support Analyst

    Há 4 dias

    Lisbon, Portugal CGI Tempo inteiro

    Position Description: CGI is looking for an Olympic Core Banking Support Analyst to join our team. Your future duties and responsibilities: •Provide L2 Application support to end-users; •Ensure that unresolved tickets are escalated to appropriate individuals/teams based on established guidelines and procedures; •Provide a high level of...

  • Customer Care for Online Banking

    Há 1 mês

    Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    In this position, you would be a Customer Service Representative for one of the most prestigious institutions in the banking sector which provides consumers, corporations, governments and institutions with a broad range of financial services and products.Your responsibilities and impact as Customer Care for Online Banking will be:Being a representative of a...

  • Customer Care for Online Banking

    4 semanas atrás

    Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    In this position, you would be a Customer Service Representative for one of the most prestigious institutions in the banking sector which provides consumers, corporations, governments and institutions with a broad range of financial services and products.Your responsibilities and impact as Customer Care for Online Banking will be:Being a representative of a...

  • Customer Care for Online Banking

    Há 1 mês

    Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    In this position, you would be a Customer Service Representative for one of the most prestigious institutions in the banking sector which provides consumers, corporations, governments and institutions with a broad range of financial services and products.Your responsibilities and impact as Customer Care for Online Banking will be:Being a representative of a...

  • Customer Care for Online Banking

    4 semanas atrás

    Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    In this position, you would be a Customer Service Representative for one of the most prestigious institutions in the banking sector which provides consumers, corporations, governments and institutions with a broad range of financial services and products.Your responsibilities and impact as Customer Care for Online Banking will be:Being a representative of a...

  • Technical Support for Google Ads

    3 meses atrás

    Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    The company. Would you like to start your career working in digital marketing? Do you like technical support, online advertising and new technologies?If you are motivated, creative and open-minded, we might have the perfect job for you!Start your digital marketing career in an innovative and international company with start-up flair. Make a new experience...

  • Technical Support for Google Ads

    4 semanas atrás

    Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    The company. Would you like to start your career working in digital marketing? Do you like technical support, online advertising and new technologies?If you are motivated, creative and open-minded, we might have the perfect job for you!Start your digital marketing career in an innovative and international company with start-up flair. Make a new experience...

  • Customer Care for Online Banking

    Há 1 mês

    Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    In this position, you would be a Customer Service Representative for one of the most prestigious institutions in the banking sector which provides consumers, corporations, governments and institutions with a broad range of financial services and products.Your responsibilities and impact as Customer Care for Online Banking will be:Being a representative of a...

  • Customer Care for Online Banking

    Há 1 mês

    Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    In this position, you would be a Customer Service Representative for one of the most prestigious institutions in the banking sector which provides coansumers, corporations, governments and institutions with a broad range of financial services and products.Your responsibilities and impact as Customer Care for Online Banking will be:Being a representative of a...

  • Customer Care for Online Banking

    Há 1 mês

    Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    In this position, you would be a Customer Service Representative for one of the most prestigious institutions in the banking sector which provides coansumers, corporations, governments and institutions with a broad range of financial services and products.Your responsibilities and impact as Customer Care for Online Banking will be:Being a representative of a...

  • Customer Care for Online Banking

    4 semanas atrás

    Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    In this position, you would be a Customer Service Representative for one of the most prestigious institutions in the banking sector which provides coansumers, corporations, governments and institutions with a broad range of financial services and products.Your responsibilities and impact as Customer Care for Online Banking will be:Being a representative of a...

  • Customer Care for Online Banking

    4 semanas atrás

    Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    In this position, you would be a Customer Service Representative for one of the most prestigious institutions in the banking sector which provides consumers, corporations, governments and institutions with a broad range of financial services and products.Your responsibilities and impact as Customer Care for Online Banking will be:Being a representative of a...

  • Technical Support for Digital Marketing

    4 semanas atrás

    Lisbon, Portugal Blu Selection Tempo inteiro

    Would you like to start your career working in digital marketing? Do you like technical support, online advertising and new technologies? If you are motivated, creative and open-minded, we might have the perfect job for you! Your responsibilities and impact as Technical Support for Digital Marketing will be: Solving technical issues and...

  • Digital Marketing Technical Support

    Há 1 mês

    Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    Would you like to start your career working in digital marketing? Do you like technical support, online advertising and new technologies?If you are motivated, creative and open-minded, we might have the perfect job for you!Your responsibilities and impact as Technical Support for Digital Marketing will be:Solving technical issues and fixing/repairing of the...

  • Technical Support for Digital Marketing

    2 meses atrás

    Lisbon, Portugal Blu Selection Tempo inteiro

    Would you like to start your career working in digital marketing? Do you like technical support, online advertising and new technologies? If you are motivated, creative and open-minded, we might have the perfect job for you! Your responsibilities and impact as Technical Support for Digital Marketing will be: Solving technical issues and...

  • Technical Support for Digital Marketing

    4 semanas atrás

    Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    Would you like to start your career working in digital marketing? Do you like technical support, online advertising and new technologies?If you are motivated, creative and open-minded, we might have the perfect job for you!Your responsibilities and impact as Technical Support for Digital Marketing will be:Solving technical issues and fixing/repairing of the...

  • Technical Support for Digital Marketing

    Há 5 dias

    Lisbon, Portugal Blu Selection Tempo inteiro

    Would you like to start your career working in digital marketing? Do you like technical support, online advertising and new technologies?If you are motivated, creative and open-minded, we might have the perfect job for you! Your responsibilities and impact as Technical Support for Digital Marketing will be: Solving technical issues and...

  • Banking Sector | Technical Support

    3 meses atrás

    Lisbon, Portugal Devoteam Tempo inteiro

    Company Description At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and the world around us. We are a global leading player in Digital Transformation for leading organisations across EMEA, with a revenue...

  • Banking Sector | Technical Support

    3 meses atrás

    Lisbon, Portugal Devoteam Tempo inteiro

    Company Description At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and the world around us. We are a global leading player in Digital Transformation for leading organisations across EMEA, with a revenue...