Olympic Core Banking Support Analyst

Há 2 dias


Lisbon, Portugal CGI Tempo inteiro

Position Description:

CGI is looking for an Olympic Core Banking Support Analyst to join our team.

Your future duties and responsibilities:

•Provide L2 Application support to end-users;
•Ensure that unresolved tickets are escalated to appropriate individuals/teams based on established guidelines and procedures;
•Provide a high level of customer services and maintains customer’s trust and confidence by creating positive customer relationships;
•Adhere to Service Level objective target and roadmap;
•Maintain / Enrich knowledge articles.

Required qualifications to be successful in this role:

Technical Skills:
•AS and Unix troubleshooting skills
•Strong knowledge on SQL queries, data analysis
•Familiar with Production support tools like ServiceNow and JIRA is a plus
•Olympic / Midas knowledge

Qualification & Experience:
•Total 5+ years of overall IT experience.
•Total 2+ years of in supporting banking products (Investment Instruments, Corporate Action, Loan, Deposits, Remittance, Foreign Exchange)
•With good knowledge on general ledger and general accounting schemes of financial products
•At least 1 to 2 years of experience as first & second-line (L1 and L2 support)

Language Skills:
•English - Expert

Soft Skills:
•Strong critical thinker with problem solving approach.
•Excellent verbal and written communication skills
•Willingness to continually update and enhance skills
•High level of persistence, can-do attitude & pro-activeness

Skills:

English Jira ServiceNow SQL

  • Lisbon, Portugal Expleo Tempo inteiro

    Overview Expleo is a trusted partner for your innovation journey. As a global engineering, technology and consulting service provider, we are ideally positioned to help you achieve your ambitions and future-proof your business. With a smart blend of bold thinking and reliable execution, we’re able to fast-track innovation through each step of your...

  • Analyst Developer

    1 semana atrás


    Lisbon, Portugal Alter Solutions Tempo inteiro

    Job DescriptionWe are in search of an Analyst Developer with solid expertise in IBM i (AS/400) operating system, proficient in RPG IV and CL programming and good knowledge of SQL.Main Tasks:Analyst Developer for Olympic Banking System (AS/400)Translate the business requirements into functional specifications which include system design elements and detailed...


  • Lisbon, Portugal Movilges Tempo inteiro

    We are recruiting a Core Banking/SQL Developer (m/f) to strengthen our team in Lisbon with the possibility of working in a hybrid mode.What we are looking for:Bachelor's degree or training in Computer Engineering or related fields (preferable);Minimum of 2 years of experience in SQL;Development experience with different technologies;Experience in Core...

  • Core Banking/SQL Developer

    4 semanas atrás


    Lisbon, Portugal Movilges Tempo inteiro

    We are recruiting a Core Banking/SQL Developer (m/f) to strengthen our team in Lisbon with the possibility of working in a hybrid mode.What we are looking for:Bachelor's degree or training in Computer Engineering or related fields (preferable);Minimum of 2 years of experience in SQL;Development experience with different technologies;Experience in Core...

  • Core Banking/SQL Developer

    3 semanas atrás


    Lisbon, Portugal Movilges Tempo inteiro

    We are recruiting a Core Banking/SQL Developer (m/f) to strengthen our team in Lisbon with the possibility of working in a hybrid mode. What we are looking for: Bachelor's degree or training in Computer Engineering or related fields (preferable);Minimum of 2 years of experience in SQL;Development experience with different technologies;Experience in Core...

  • Analyst Developer

    1 semana atrás


    Lisbon, Portugal ALTER SOLUTIONS Tempo inteiro

    Company Description Alter Solutions Portugal is an IT Consultancy Company, promoter of Digital Transformation, part of the Alter Solutions Group, created in 2006, in Paris. In 2022, Alter Solutions joined the act digital group, constituting a global community of talent in Technology, with presence in twelve countries: Germany, Belgium, Brazil, Canada,...


  • Lisbon, Portugal Expleo Tempo inteiro

    Overview Expleo is a trusted partner for your innovation journey. As a global engineering, technology and consulting service provider, we are ideally positioned to help you achieve your ambitions and future-proof your business. With a smart blend of bold thinking and reliable execution, we’re able to fast-track innovation through each step of your...


  • Lisbon, Portugal Capgemini Tempo inteiro

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired by a collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations unlock the value of technology and build a...


  • Lisbon, Portugal Capgemini Tempo inteiro

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired by a collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations unlock the value of technology and build a...


  • Lisbon, Portugal Capgemini Tempo inteiro

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired by a collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations unlock the value of technology and build a...


  • Lisbon, Portugal Capgemini Tempo inteiro

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of...


  • Lisbon, Portugal Capgemini Tempo inteiro

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of...


  • Lisbon, Portugal BMC Software, Inc. Tempo inteiro

    Description and Requirements #LI-RI1 "At BMC trust is not just a word - it's a way of life!"  We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best...

  • Technical Support Analyst

    4 semanas atrás


    Lisbon, Portugal BMC Software, Inc. Tempo inteiro

    Description and Requirements #LI-RI1 "At BMC trust is not just a word - it's a way of life!"  We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best...


  • Lisbon, Portugal ALTER SOLUTIONS Tempo inteiro

    Job Description Job Description: The candidate will provide technical / functional support on our Portfolio Management System application : Temenos Triple’A The candidate will play a major role in handling Incidents, BAU service requests and Application Support activities Main Tasks Provide functional support (Front Office users) & technical...


  • Lisbon, Portugal ALTER SOLUTIONS Tempo inteiro

    Job Description Job Description: The candidate will provide technical / functional support on our Portfolio Management System application : Temenos Triple’A The candidate will play a major role in handling Incidents, BAU service requests and Application Support activities Main Tasks Provide functional support (Front Office users) & technical...


  • Lisbon, Portugal Alter Solutions Tempo inteiro

    Job DescriptionJob Description:The candidate will provide technical / functional support on our Portfolio Management System application : Temenos Triple’AThe candidate will play a major role in handling Incidents, BAU service requests and Application Support activities                                         Main...


  • Lisbon, Portugal AstraZeneca Tempo inteiro

    Axial Project Support Analyst Location: Lisbon At AstraZeneca, we pride ourselves on crafting a collaborative culture that champions knowledge-sharing, ambitious thinking and innovation – ultimately providing employees with the opportunity to work across teams, functions and even the globe. Recognizing the importance of individualized flexibility,...


  • Lisbon, Portugal AstraZeneca Tempo inteiro

    Axial Project Support Analyst Location: Lisbon At AstraZeneca, we pride ourselves on crafting a collaborative culture that champions knowledge-sharing, ambitious thinking and innovation – ultimately providing employees with the opportunity to work across teams, functions and even the globe. Recognizing the importance of individualized flexibility,...


  • Lisbon, Portugal AstraZeneca Tempo inteiro

    Axial Project Support Analyst Location: Lisbon At AstraZeneca, we pride ourselves on crafting a collaborative culture that champions knowledge-sharing, ambitious thinking and innovation – ultimately providing employees with the opportunity to work across teams, functions and even the globe. Recognizing the importance of individualized flexibility,...