Senior Service Delivery Manager
1 dia atrás
PrimeIT is a leading company with over 18 years of experience in providing IT, Telecommunications, and Engineering technological services. Specialized in Team Extension, Managed Services, Custom Software, and Nearshore, we currently have a team of over 2350 professionals collaborating on national and international projects across various technologies. We are looking for a Service Delivery Management Officer for this project Responsibilities:Manage end-to-end Service Ownership for Network Services, ensuring quality of service, availability, and performance targets are met.Oversee incident, problem, and change management (IPC) processes, including escalation handling and root cause analysis.Define, document, and maintain operating models and ensure operational readiness of network services.Drive service improvement plans (SIPs), QoS initiatives, and continuous service optimisation.Manage vendors and service providers, including governance, performance monitoring, and cost efficiency. What are we looking for?Strong expertise in Service Ownership within large-scale network environments, aligned with ITIL best practices.Proven experience in incident, problem, and change management, including mediation and communication activities.Ability to manage competing priorities, working autonomously or collaboratively in global teams.Strong analytical and problem-solving skills, with a focus on service quality and continuous improvement.Excellent stakeholder management and communication skills in an English-speaking environment. What do we offer?Integration into an international company with a presence in over 50 cities worldwide;Continuous training in the latest and most innovative technologies – Prime Academy;Career guidance and progression. 📩 Send us your CV and join the Prime team
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Service Delivery Manager
2 semanas atrás
Lisbon, Portugal PrimeIT Tempo inteiroPrimeIT is a leading company with over 18 years of experience in providing IT, Telecommunications, and Engineering technological services.Specialized in Team Extension, Managed Services, Custom Software, and Nearshore, we currently have a team of over 2350 professionals collaborating on national and international projects across various technologies.We are...
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Service Delivery Manager
1 dia atrás
Lisbon, Portugal PrimeIT Tempo inteiroPrimeIT is a leading company with over 18 years of experience in providing IT, Telecommunications, and Engineering technological services.Specialized in Team Extension, Managed Services, Custom Software, and Nearshore, we currently have a team of over 2350 professionals collaborating on national and international projects across various technologies.We are...
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Service Delivery Manager
4 semanas atrás
Lisbon Metropolitan Area, Portugal Decskill Tempo inteiroA Decskill nasceu em 2014 como uma Empresa de Consultoria em Tecnologia da Informação e com a premissa que o seu maior ativo são as suas pessoas. Com o propósito de criar valor através do conhecimento e do talento, a Decskill promove uma cultura de excelência e investe no desenvolvimento e bem-estar dos colaboradores. Com mais de 600 profissionais...
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Service & Delivery Manager
3 semanas atrás
Lisbon, Portugal Decskill Tempo inteiroDecskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in...
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Senior Service Delivery Manager
2 semanas atrás
Lisbon, Portugal PrimeIT Tempo inteiroPrimeIT is a leading company with over 18 years of experience in providing IT, Telecommunications, and Engineering technological services.Specialized in Team Extension, Managed Services, Custom Software, and Nearshore, we currently have a team of over 2350 professionals collaborating on national and international projects across various technologies.We are...
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Senior Pmo Delivery Manager
4 semanas atrás
Lisbon, Portugal emagine Tempo inteiroThe Senior PMO Delivery Manager drives the daily operational control of Solvay’s global SAP S/4HANA transformation. Managing a hybrid Agile/Waterfall model , you will ensure planning, reporting, and governance are seamless, providing a realistic view of program health and resource capacity. Key Responsibilities: Integrated Planning: Maintain a...
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Service & Delivery Manager
1 dia atrás
Lisbon Metropolitan Area, Portugal Decskill Tempo inteiroDecskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in...
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Contract Delivery Manager
4 semanas atrás
Lisbon, Portugal YLD.com Tempo inteiroContract Delivery Manager (Agile) Location: Remote (EU-based, GMT timezone) Department: Engineering Employment Type: Contract (B2B) Contract Length: 6 months (with potential for extension) About YLD: Our goal is to help our clients keep moving forward. We work with them to build the skills and capabilities they need to stay ahead of the competition, and we...
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Service & Delivery Manager
2 semanas atrás
Lisbon metropolitan area, Portugal Decskill Tempo inteiroDecskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in...
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Delivery Manager
1 dia atrás
Lisbon, Portugal Next Engineering Tempo inteiroNa Next Engineering, não esperamos pelo futuro. Construímo-lo. Acreditamos que é através do conhecimento que surge a inovação e que cada projeto é uma oportunidade de desafiar limites. Acreditamos também que o próximo passo é teu. Be our NEXT Delivery Manager! Mínimo de 3 anos de experiência profissional como Gestor/a de Projeto ou Delivery...
