Second Line Technical support | Banking Sector

2 meses atrás


Lisbon, Portugal Wanna Work Tempo inteiro

Founded in 2016, Get the Job recruits and selects the best talent for the most exciting and reputable organizations.

Join a dynamic and proactive team, providing high-quality technical support in the banking sector. You will be responsible for second-line technical support via telephone, including registering, monitoring, resolving, and/or redirecting tickets in the ITSM solution (ServiceNow) to specialized teams; ensuring resolution of desktop computing services, printing, peripheral devices and mobility, desktop software distribution, email/messaging, and collaborative tools.

Profile:

  • Experience in second-line support - technical support (mandatory requirement), ideally Banking/Financial Market
  • Proficiency in the use of Windows and AS400 information systems (mandatory requirement)
  • Secondary education level
  • Previous experience in the banking sector
  • Proficiency in the English language
  • Knowledge of Windows password unlocking
  • Knowledge of Bitlocker

We Offer:

  • Salary package: Base Salary + Meal Allowance
  • Monthly attendance bonuses
  • Collaborative and stimulating work environment
  • Fixed working hours: Monday to Friday from 8am to 7pm

Seize this opportunity and send your CV





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