Global HR Shared Services Specialist

3 semanas atrás

Lisbon, Portugal Boston Consulting Group Tempo inteiro

Who We Are

BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. Our team called Global Services (GS) provides corporate support to business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG.

What You'll Do

You'll be part of HRSSC Team supporting the HR Teams globally with HR administrative support throughout the employee life cycle.  As HR Coordinator you will work closely & directly with Global HR Operations function team. HR Operations forms the backbone of our People organization, making sure that all formal employment conditions and documentation is in place for all our staff.  

  • Responsible for entering and maintaining employee data within our HR system (i.e. personal data, job, office, promotion, compensation, working capacity, leaves of absence, education, background history, line managers, assistants, etc.)  
  • Maintain personnel files in compliance with applicable legal requirements and internal standards  
  • Support with New hire onboarding & BGV checking processes.
  • Send out Induction plan and welcome emailers 
  • Deliver audit support on personal files, forms, etc. 
  • Assist with general employee requests, letters, verifications, reference checks, etc. including  generating visa invitation letters  
  • Generate reporting for employee distribution lists, new joiners, anniversaries, milestones etc. 
  • Keep track of employees' probationary periods and flag to HR team to ensure geographic process are followed 
  • Prepare, process and follow up on employee paperwork related to new hires, promotions, transfers, address changes, additional payments, status changes, and employee exits with sensitivity to the confidential nature of the information  
  • Manage and maintain the inbox dealing with employee queries and escalating to the correct team contact where necessary 
  • Coordinate with support functions for new hire laptops, accesses, payroll setups etc. 
  • Assist in developing and modifying operating policies, guidelines, procedures, systems, and documentation to foster best practices within the team. Review these periodically. 
  • Use a proactive, flexible, and practical approach to manage process and technology changes, ensuring project outcomes are achieved. 
  • Provide general support to HR team and perform other duties as assigned or required 

You're Good At:

  • Service-oriented, flexible and able to work under pressure with amazing attention to details
  • Structured way of working, able to multitask
  • Demonstrates accountability, ownership and ability to handle confidential information
  • Reliable, timely and flexible
  • Demonstrates a concise and effective style in oral and written communication 
  • Ability to work in a highly matrixed organization
  • Flexibility to support the team to cater to a diverse, international set of stakeholders. 
  • Excellent Communication (Oral & Written) in English and French
  • Fosters a spirit of collaboration and teamwork 

 



What You'll Bring

  • A graduation degree 6+ yrs of relevant work experience in a professional services or multi-national companies
  • Knowledge of Workday & experience in Global HR Operations / HR Shared Services Proficiency in MS Office (Word, Visio, Excel, PowerPoint, Outlook)
  • Proficient in English as well as Italian or German or French


Who You'll Work With

BCG's HR team works to attract, develop, excite, deploy, and retain the best people in the market. Those in human resources jobs manage the life cycle of all BCG employees-from hiring top talent and developing their skills to rewarding their contributions and supporting career progression and mobility.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.

  • Global hr shared services specialist

    3 semanas atrás

    Lisbon, Portugal Boston Consulting Group Tempo inteiro

    Who We Are BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We...

  • Global services recruiting senior specialist

    Há 5 dias

    Lisbon, Portugal Boston Consulting Group Tempo inteiro

    Who We Are BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We...

  • Investor Partner for Global Expansion | theHRchapter.com

    4 semanas atrás

    Lisbon, Portugal theHRchapter Tempo inteiro

    At theHRchapter.com, we are looking for investors and funding for expanding our brand globally, especially in LATAM, the United States, Canada, the United Kingdom, the European Union, Turkey, the Middle East, China, Japan, India, Australia and New Zealand.About UsTheHRchapter.com is a fast-growing HRaaS (HR as a service) consulting firm focused on...

  • Digital Marketing Specialist

    4 semanas atrás

    Lisbon, Portugal Munay Global Services Tempo inteiro

    We're looking for a Digital Marketing Specialist to join our client's team in the beautiful Portugal! What you'll do: Implement optimization solutions & strategies for our high value customersSocial Media Advertisement mainly with Google AdsCreation of Keyword packs, bids and budget suggestions;Develop expertise across Google products by using optimization...

  • Italian digital content review specialist in lisbon, portugal

    Há 5 dias

    Lisbon, Portugal Atlean World Tempo inteiro

    Empresas: Atlean World Job description Italian Digital Content Review Specialist – Work & Live in Lisbon, Portugal! Location: Lisbon, Portugal Company: Atlean World Contract: Full-Time, Renewable (12 months) Your Next Opportunity Starts Here! Are you fluent in Italian and passionate about social media? Ready to experience life in sunny Portugal? Join Atlean...

  • Italian Digital Content Review Specialist in Lisbon, Portugal

    2 semanas atrás

    Lisbon, Portugal Atlean World Tempo inteiro

    Empresas: Atlean WorldJob description Italian Digital Content Review Specialist – Work & Live in Lisbon, Portugal! Location: Lisbon, Portugal Company: Atlean World Contract: Full-Time, Renewable (12 months) Your Next Opportunity Starts Here! Are you fluent in Italian and passionate about social media? Ready to experience life in sunny Portugal? Join...

  • Legal Product Analyst

    Há 1 mês

    Lisbon, Portugal Boston Consulting Group Tempo inteiro

    Who We AreBCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We...

  • Legal product analyst

    Há 1 mês

    Lisbon, Portugal Boston Consulting Group Tempo inteiro

    Who We Are BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We...

  • Customer Success Advisor

    Há 3 dias

    Lisbon, Portugal Blu Selection Tempo inteiro

    Take the leap and experience the power of a game-changing career!Are you a Dutch speaker looking to take your career to the next level? Join a global leader in technology and services as a Dutch Customer Care Specialist for Global Tech Companies in Portugal! This on-site role allows you to work in a dynamic environment while enjoying the rich history and...

  • Blu Selection | Customer Success Advisor

    Há 2 dias

    Lisbon, Portugal Blu Selection Tempo inteiro

    Take the leap and experience the power of a game-changing career! Are you a Dutch speaker looking to take your career to the next level? Join a global leader in technology and services as a Dutch Customer Care Specialist for Global Tech Companies in Portugal! This on-site role allows you to work in a dynamic environment while enjoying the rich history and...

  • Global data protection manager

    Há 5 dias

    Lisbon, Portugal Boston Consulting Group Tempo inteiro

    Who We Are BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We...

  • B2b customer service agent in lisbon

    2 meses atrás

    Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a B2 B Customer Service Agent will be: Assist customers via phone, email, and chat on all their queries related to their orders, subscriptions, and invoices. Deliver a high quality of service to ensure a superior customer experience. Follow up customer queries until they are fully resolved and meet commitments within...

  • B2b customer service agent

    1 dia atrás

    Lisbon, Portugal Blu Selection Tempo inteiro

    Embark on an exciting journey as a B2 B customer service agent with our client, Europe's leading cloud provider. Are you interested in relocating to the beautiful capital of Portugal – Lisbon? If so, this could be the perfect opportunity for you to have the experience of a lifetime! Your responsibilities and impact as a B2 B Customer Service Agent will...

  • Talent Pool

    3 semanas atrás

    Lisbon, Portugal Munay Global Services Tempo inteiro

    Join Our Team in Lisbon! We are excited to announce job openings in Customer Support, Sales and Content Moderation for French-speaking professionals in beautiful Lisbon! Whether you prefer on-site or hybrid roles, we have the perfect opportunity for you. What we offer: Relocation Support: Flight ticket reimbursement ️Accommodation assistance Free...

  • Travel booking specialist

    1 dia atrás

    Lisbon, Portugal Blu Selection Tempo inteiro

    Do you want to be part of a multicultural team in a company that works alongside well-known brands? Do you want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have the experience of a lifetime! Your responsibilities and impact as Travel Booking Specialist will be: In this position, you will...

  • Telecom Service Solutions Specialist

    4 semanas atrás

    Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are a leading telecommunications provider committed to delivering exceptional service and innovative solutions to our customers. Our team in Porto is expanding, and we're seeking enthusiastic individuals to join us in supporting our growing customer base. Position: Telecom Service Solutions Specialist Location: Porto, Portugal  Schedule: Days: Monday to...

  • Insurance Specialist

    Há 13 horas

    Lisbon, Portugal Mercedes-Benz Financial Services Portugal - Sociedade Fina Tempo inteiro

    **Aufgaben**: - A Mercedes-Benz Financial Services Portugal pretende recrutar Técnico de Seguros. Esta nova posição irá reportar diretamente à Direção de Sales & Marketing. - **Responsabilidades**: - Dar suporte ao aumento do negócio de Seguros e a performance dos Concessionários; - Ser o ponto de contacto para esclarecimento de questões por parte...

  • Blu Selection | B2B Customer Service Agent

    Há 2 dias

    Lisbon, Portugal Blu Selection Tempo inteiro

    Embark on an exciting journey as a B2B customer service agent with our client, Europe's leading cloud provider. Are you interested in relocating to the beautiful capital of Portugal – Lisbon? If so, this could be the perfect opportunity for you to have the experience of a lifetime! Your responsibilities and impact as a B2B Customer Service Agent will...

  • B2B Customer Service Agent

    Há 3 dias

    Lisbon, Portugal Blu Selection Tempo inteiro

    Embark on an exciting journey as a B2B customer service agent with our client, Europe's leading cloud provider. Are you interested in relocating to the beautiful capital of Portugal – Lisbon? If so, this could be the perfect opportunity for you to have the experience of a lifetime!Your responsibilities and impact as a B2B Customer Service Agent will...

  • Spécialiste du service à la clientèle

    4 semanas atrás

    Lisbon, Portugal Cross Border Talents Tempo inteiro

    Spécialiste du Support Client - Fluent en français (Porto, Portugal) Lieu : Porto, Portugal Horaires : Du lundi au samedi, horaires flexibles entre 7h00 et 19h00 Résumé du poste : Nous élargissons notre équipe et recherchons un(e) Spécialiste du Support Client dévoué(e) pour offrir un service de première qualité à nos clients télécoms. Vous...