Technical Trainer

2 semanas atrás

Lisboa, Lisboa, Portugal BigID Tempo inteiro

Who we are:

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and governance.

We're leading the market in all things data:

helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

We are building a global team with a passion for innovation and next-gen technology.

BigID has been recognized for being one of CNBC's Top 25 Startups powering the economy, we're on Built In's 2023 Best Places to Work, one of America's fastest-growing companies, Inc , 3 years running, one of the 20 coolest identity access management and data protection companies, CRN Security , a Market Leader in DSPM at the 11th annual Global InfoSec Awards (Cyber Defense Magazine) and 2023 Disruptor Gold Winner - Most Disruptive Cyber Security Software, Globee Awards.

At BigID, our team is the foundation of our success.

Join a people-centric culture that is fast-paced and rewarding: you'll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.


Who we seek:

You are self-motivated, hands-on, and intellectually curious. You are comfortable interacting with people at all levels of the organization. You have the passion and the patience to mentor others and help them become better at their job. You love creating exemplary learning content that benefits external and internal learners.


You customize your delivery style depending on the target audience, and you have the resourcefulness, creativity, strategic thinking, and desire to solve complex educational challenges.

You are willing to assume a pivotal role in serving the learning needs of global cross-industry professionals in a key technology forefront.

You acknowledge the concerns and unique business challenges of clients, bringing their perspectives back into the organization.


As a client-facing Technical Trainer, you will assist with content writing and deliver a variety of educational programs to global BigID partners and customers through in-person and remote venues.

You will advance internal and external knowledge initiatives, help drive the adoption of BigID's technology within enterprise customers, and help manage the certification program.

You will also manage and leverage various training systems to schedule, track, and support all educational activities.


In this role, you will serve as a technical hands-on coach to customers, partners, and colleagues, acting as a trusted authority on solution value and use cases, best practices, and general product knowledge.

Training sessions are delivered remotely and in-person, depending on client need. Some domestic and international travel may be required.

What you'll do**:

As a Technical Trainer, you will:

  • Deliver in-person and remote trainings for all BigID course offerings, including standard customer/partner trainings and internal technical trainings for field teams.
  • Work closely with the training, enablement, field, product, and engineering teams to enhance and improve existing content and develop new training content.
  • Design and produce eLearning content (videos, interactive presentations, exercise labs, and other interactive training offerings), emphasizing clarity, quality, and engagement.
  • Provide detailed feedback and guidance to Product Management and Engineering teams arising from customer use cases, functional requirements, and product enhancement requests.

What you'll bring:

  • An undergraduate degree in Computer Science, Information Technology/Systems, Instructional Design, or other related disciplines (professional experience may be considered in lieu of a formal degree).
  • Experience with Linux, Docker, and Kubernetes.
  • Training delivery or similar educational experience.
  • Excellent communication, presentation, and organization skills.
  • Experience with modern eLearning tools and approaches including video authoring, audio editing and narration, and related technologies.
  • Excellent communication, presentation, and organizational skills.
  • 2+ years of professional experience in information technology, ideally in a customerfacing handson role involving professional services, consulting, customer success or product implementation.
  • 2+ years content writing experience, including static slides and handson exercises.
  • Demonstrable experience as an eLearning Designer, Instructional Designer, or Curriculum Developer in an industry domain.
  • Experience implementing or supporting enterprise security product such as DLP, IAM, PIM, etc.
  • Software development or other technical background.

What's in it for you?
Our people are the foundation of our success, and we prioritize offering a wide range of benefits that
make our team happier and healthier.

  • Equity participation everyone shares in our success
  • Flexible work arrangements
  • Other

  • Trainer & Product Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Multipessoal Tempo inteiro

    Are you known for providing exceptional product support and exceeding clients' expectations? Then this the right project for youWe are hiring a Trainer & Product Specialist for a multinational technological company.Identify training needs and provide a training program for the clients;Provide support to the Master Trainer in the daily training schedule and...

  • Automotive Technical Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Msx International Inc. Tempo inteiro

    All offer letters will be sent by an MSX e-mail address that ends with / @msxi- / Any offer letters that do not come from one of these e-mail domains should be considered fake and invalidAutomotive Technical SpecialistFecha:9 may. 2024 Automotive Technical Support Contract : Permanent 40 hours per week Monday to Friday Lisbon, Portugal At MSX IBERIA we are...

  • Technical Support Consultant

    2 semanas atrás

    Lisboa, Lisboa, Portugal Msx International Inc. Tempo inteiro

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title: Technical Support Consultant (automotive industry)Location: Porto Salvo, PT, At MSX IBERIA we are looking for a Technical Support Consultant (automotive industry) to join our great team in Lisbon. The main objective of our future collaborator is to ensure that...

  • Senior Technical Support

    2 semanas atrás

    Lisboa, Lisboa, Portugal Grabjobs Portugal Tempo inteiro

    All offer letters will be sent by an MSX e-mail address that ends with / @msxi- / . Any offer letters that do not come from one of these e-mail domains should be considered fake and invalid. Senior Technical Support (automotive industry)Fecha: 29 may. 2024 At MSX IBERIA we are looking for a Senior Technical Support (automotive industry) to join our great...

  • Senior Technical Support

    2 semanas atrás

    Lisboa, Lisboa, Portugal Msx International Inc. Tempo inteiro

    All offer letters will be sent by an MSX e-mail address that ends with / @msxi- / Any offer letters that do not come from one of these e-mail domains should be considered fake and invalid.Senior Technical Support (automotive industry)Fecha: 29 may. 2024At MSX IBERIA we are looking for a Senior Technical Support (automotive industry) to join our great team...

  • Technical Support Consultant

    2 semanas atrás

    Lisboa, Lisboa, Portugal MSX International Inc. Tempo inteiro

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Title: Technical Support Consultant (automotive industry)Location:Porto Salvo, PT, At MSX IBERIA we are looking for a Technical Support Consultant (automotive industry) to join our great team in Lisbon.The main objective of our future collaborator is to ensure that...

  • Automotive Technical Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal MSX International Inc. Tempo inteiro

    All offer letters will be sent by an MSX e-mail address that ends with / @msxi- / Any offer letters that do not come from one of these e-mail domains should be considered fake and invalid.Automotive Technical SpecialistFecha: 9 may. 2024 Automotive Technical Support Contract : Permanent 40 hours per week Monday to Friday Lisbon, Portugal At ...

  • Senior Technical Support

    2 semanas atrás

    Lisboa, Lisboa, Portugal MSX International Inc. Tempo inteiro

    All offer letters will be sent by an MSX e-mail address that ends with / @msxi- / Any offer letters that do not come from one of these e-mail domains should be considered fake and invalid.Senior Technical Support (automotive industry)Fecha: 29 may. 2024At MSX IBERIA we are looking for a Senior Technical Support (automotive industry) to join our great team...

  • Danish Trainer for a Global Hotel Chain

    2 semanas atrás

    Lisboa, Lisboa, Portugal Foundever Tempo inteiro

    Come and work with us.We are looking for a talentedDanish Trainer to be responsible for performing training needs assessments, designing and delivering curriculum and learning materials and for managing all phases of training interventions, as also measuring the efficiency of each training process and improve metrics.As aTrainer in this project, your daily...

  • Skywise Academy Trainer

    Há 1 mês

    Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    How do you feel about working for Airbus?Randstad has partnered with Airbus on the conception of a Global Businesses Services in Lisbon and was challenged to find the best talents to structure a high level team. Airbus pioneers sustainable aerospace for a safe and united world. The Company constantly innovates to provide efficient and...

  • Skywise Academy Trainer

    2 semanas atrás

    Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    How do you feel about working for Airbus?Randstad has partnered with Airbus on the conception of a Global Businesses Services in Lisbon and was challenged to find the best talents to structure a high level team. Airbus pioneers sustainable aerospace for a safe and united world. The Company constantly innovates to provide efficient and...

  • Skywise Academy Trainer

    4 semanas atrás

    Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    How do you feel about working for Airbus?Randstad has partnered with Airbus on the conception of a Global Businesses Services in Lisbon and was challenged to find the best talents to structure a high level team. Airbus pioneers sustainable aerospace for a safe and united world. The Company constantly innovates to provide efficient and...

  • Skywise Academy Trainer

    Há 1 mês

    Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    A Randstad é a empresa número 1 no setor de recursos humanos a nível mundial e líder em Portugal. Com presença em todo o país, conta com oportunidades de emprego para diferentes setores de atividade, como indústria, serviços de apoio ao cliente e vendas, tecnologias da informação, finanças e banca, hotelaria, turismo e restauração, recursos...

  • Skywise Academy Trainer

    2 semanas atrás

    Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    A Randstad é a empresa número 1 no setor de recursos humanos a nível mundial e líder em Portugal. Com presença em todo o país, conta com oportunidades de emprego para diferentes setores de atividade, como indústria, serviços de apoio ao cliente e vendas, tecnologias da informação, finanças e banca, hotelaria, turismo e restauração, recursos...

  • Skywise Academy Trainer

    4 semanas atrás

    Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    A Randstad é a empresa número 1 no setor de recursos humanos a nível mundial e líder em Portugal. Com presença em todo o país, conta com oportunidades de emprego para diferentes setores de atividade, como indústria, serviços de apoio ao cliente e vendas, tecnologias da informação, finanças e banca, hotelaria, turismo e restauração, recursos...

  • Automotive Technical Agent

    Há 3 horas

    Lisboa, Lisboa, Portugal MSX International Tempo inteiro

    At MSX IBERIA we are looking for a Automotive Technical Agent to join our great team in Lisbon.The main objective of our future collaborator is to to ensure accurate assessment and verification of dealer information and customer claims, while providing support, guidance, and training to maintain repair quality and cost efficiency within company guidelines.Do...

  • Virtual Demand Center Sales Trainer

    2 semanas atrás

    Lisboa, Lisboa, Portugal Cisco Tempo inteiro

    What You Will Find? Interested in being challenged and appreciated while embarking in a dynamic career? In an environment where colleagues become friends, where managers actively mentor and where creativity and ambition are valued? You will discover a creative, flexible and award-winning working environment using the latest Cisco technology to enable and...

  • Trainer & Data Analysis for Customer Care

    2 semanas atrás

    Lisboa, Lisboa, Portugal Europcar Mobility Group Tempo inteiro

    Descrição do empregoMission Performance Monitoring (data analysis) KPI's of the Outsourcing Knowledge / process Management Automate processes Deliver Training & Training Guide improvementMain Responsibilities Supervise and guarantee that the quality of the telephone service and any other type of contact addressed to the Call Center is in accordance with...

  • Automotive Technical Agent

    Há 7 dias

    Lisboa, Lisboa, Portugal MSX INTERNATIONAL Tempo inteiro

    At MSX IBERIA we are looking for a Automotive Technical Agent to join our great team in Lisbon. The main objective of our future collaborator is to to ensure accurate assessment and verification of dealer information and customer claims, while providing support, guidance, and training to maintain repair quality and cost efficiency within company guidelines....

  • Vsa Onboarding Trainer

    2 semanas atrás

    Lisboa, Lisboa, Portugal Motorola Solutions Tempo inteiro

    Company Overview:At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every...