Service Delivery Manager

1 semana atrás


Lisboa, Lisboa, Portugal Olisipo Tempo inteiro
Referência

12561_Service Delivery Manager_Lisbon

Descrição:

Service Delivery Manager

Perfil:

  • Ability to manage projects: organization, results orientation, capacity and budget;
  • Knowledge of data and BI environments (MS Azure);
  • Advanced knowledge of Service Now;
  • Good knowledge of Office 365;
  • Fluency in English and Portuguese (C1 level)

Main Responsabilities:
Define and monitor the action plan for incidents and requests;

  • Manage communication with clients on status, progress and deadlines;
  • Manage staff, budget and risks;
  • Report on project progress;
  • Stakeholder management.

Oferecemos:

  • Personal accompaniment focused on Career Management;
  • Continuous and personalized Training and Certification through our own Learning Center;
  • Solidity, Trust and Growth;
  • Competitive salary package with benefits.

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