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Remote: Italian Customer Support
2 semanas atrás
Project details:
- Possible start on
15/05:
Remote from districts: Castelo Branco, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja & Faro:
- Working schedule
:Monday to Sunday (8:00 -21:00), 8h/day, 40h/ 5 days per week, - 2 rotational days off
We offer training is is provided at the beggining of work:
- Recruitment process 100% online
Client:
Our client is at the forefront of the entertainment industry, crafting and delivering captivating content across film, TV, and digital platforms.
Drawing from a legacy of iconic franchises and cutting-edge creations, the Warner Brothers Project is a beacon of innovation, constantly pushing boundaries to captivate global audiences.
Your responsabilities:
- Assist
Italian Speaking Customers through the various channels regarding queries about subscription, invoicing, technical troubleshooting. - Provide accurate and realtime responses to the customers inquiries.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Our expectations:
- You speak
Italian in proficiency - Intermediate English level (at least B2)
- You already live in Portugal
- Selfmotivation and a collaborative spirit to thrive in our dynamic team.
Main duties:
- Possible start on
15/05: - Working schedule
:Monday to Sunday (8:00 -21:00), 8h/day, 40h/ 5 days per week, - 2 rotational days off
Remote from districts: Castelo Branco, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja & Faro:
- Full time employment, 6 months fixed-term renewable contract
- Private Health insurance with a dental plan (after 6 months of the contract)
- Training is provided at the beginning of the work
Competetive salary and remuneration system:
-
900€ gross x 12months +
2 extra salaries per year
-
up to 100€ gross monthly performance bonus,
- meal allowance
:7,23€ NET/working day (voucher):
- transport allowance
:20€ / month
Contratto di lavoro:
Tempo pieno
Retribuzione: 1.044,00€ ,00€ al mese
Data di inizio prevista: 15/05/2024
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