Payroll Team Leader

2 semanas atrás

Lisboa, Lisboa, Portugal Air Liquide Tempo inteiro

Air Liquide Europe Business Services (ALEBS) was created in 2019 in Lisbon, Portugal with the mandate to provide financial services for Air Liquide European entities.

In the space of 4 years, it has expanded to over 400 employees based in 3 office locations:
Lisbon, Tomar and Guarda.

The geographical scope was extended to include, besides the European affiliates also entities located in Africa, Middle-East and India, and the operational scope was extended and includes today not just Finance, but also Human Resources.

**How will you CONTRIBUTE and GROW?

The HR Transformation is one of the largest transformational projects that Air Liquide engaged in over the last years and will meaningfully impact our ways of working.

Joining the team will provide you with an opportunity to work in an international cross-BL/BU project environment with a lot of visibility on the European level, where we will be able to take the next steps in our digitization journey and will positively influence our employee experience all across Europe & AMEI.


Note:
The position is open for 3 locations: Lisbon, Tomar and Guarda

Manage a team of HR BSC Payroll specialists that provide first level of HR services support to Euro & AMEI HR SSC's customers
Guide, train and coach team members with daily activities and projects to ensure high quality services delivery
Collaborate effectively with other teams to ensure an integrated approach to HR service delivery
Communicate effectively with internal and external stakeholders (customers, vendors, etc)
Ensuring delivery of services in accordance with agreed performance levels (KPI) and in line with legal/regulations (compliance), continuously driving improvement activities/projects (simplification, standardization, automation) for service excellence and consistent customer experience
Identify and develop relevant service performance measures for the team to improve quality of services delivery
Identify and implement process improvements initiatives including identifying technology opportunities to optimise processes.

Communicate effectively with internal and external stakeholders (customers, vendors, etc)

Lead the team in resolving complex issues that arise

Managing the cost-effective operation and high performance of the BSC HR Team. This includes ensuring the efficient and effective processing of the daily and monthly tasks performed by the team

Be compliant with Service Level Agreements set with the entities of the Group and the analysis of Key Performance Indicators

Be involved in all necessary audit and compliance matters

Collaborate effectively with other teams to ensure an integrated approach to HR service delivery including participation in the service review meetings with clients if required

  • Reporting directly to the BSC Head of ALEBS
**Are you a MATCH?
Degree in Human Resources Management other Social Sciences or administrative equivalent discipline
Experience in Human Resources environment (recommended and in shared services environment will be considered a plus)
Strong organizational and time-management skills
Excellent interpersonal skills (collaborative and team oriented with cross-functional collaboration background)
Ownership
Acts as coach/mentor. Leads by example
Sets team/group goals and has accountability for achieving goals
Analytic thinking and pragmatic approach
Promotes best practices, works to improve processes
Ability to work in a fast-paced and customer -focused environment
Ability to act in a confidential and sensitive manner
High sense of commitment and responsibility
Fluent in English - Mandatory
Other european language is a plus
Availability to travel when possible and necessary

Our Differences make our Performance


At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

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