Customer Support for Online Video Streaming
1 semana atrás
Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices.
This project is a support line for one of these services - the best-loved video streaming website in the world.
You will be part of a multicultural team based in Lisbon, where you will provide outstanding multi-channel support to users of the service.
REQUIREMENTS- At least 12 months of customer service experience required, preferably in contact centers in a B2C and/or B2B environmentExcellent native level written and spoken communication skills in Arabic B2 level or above of English language Demonstrated ability to satisfy customer needs (good understanding and active listening capabilities, knows how to probe to get relevant information) Ability to handle difficult situations.
Openness to work flexible hours as required (may include evenings, weekends and/or holidays)
Employee Status :Full Time Employee
Shift :
Day Job
Travel :
No
Job Posting :
Apr
**About Cognizant
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