Italian-speaking Customer Advisor for a Travel
1 semana atrás
Customer Advisor with Italian for a travel website in Lisbon
Are you passionate about travelling, and you are looking forward to starting your career in the hotel industry?
Great We are looking for Italian speakers to provide high-quality customer support for an innovative travel agency based in Lisbon.
Empower your technical skills, gain privileged know-how of the digital travel market and enjoy the great weather in Lisbon
The company:
Work for an innovative travel agency and metasearch engine accessible via website and mobile app. This is the best online place to book last-minute lodging in the Americas, Europe and Australia.
***:
Your profile:
- You have an excellent command of Italian
- You are proficient in English (C1/C2)
- You have some knowledge of social networks management
- You have great communication skills and you are empathetic
- You are able to work on a shift system (Monday to Sunday)
- You are an EU resident, or you have a valid work permit
Your responsibilities:
- Provide support to customers about hotel queries, primarily through social media chat
- Help online clients with their booking, doubts, upgrades, and last minute requests
- Assist customers and hotel partners via phone regarding clients bookings and demands
- Perform other tasks related to the lodging activity, according to the needs of the project
Benefits:
- Competitive salary (14 months)
- Full time position
- Permanent contract (after 3 months of trial)
- Meal allowance
- Intensive initial training (paid)
- Your future office is in a riverside building with modern amenities, located in Parque das Nações
- International atmosphere
- Intercompany mobility
- Health insurance
- Shared accommodation
- Flight reimbursement
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