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Italian-speaking Tourism Advisor
1 semana atrás
Job details:
Location
Lisbon
Discipline
- Customer Service
Reference
Contact Name
Florencia Bocalandro Taliani
Job description:
Are you a motivated and enthusiastic native Italian speaker looking for an international challenge? Do you want to enjoy an exciting lifestyle in the sun of Portugal?
Work as a Italian-speaking Tourism Advisor in Portugal for a famous technology company
Tasks:
- Support to guests with managing reservations (requests & complaints, e.g. date change, cancellation, refund process)
- Car rental customer support & rides customer support (similar to an Uber or a Taxi transfer) (here Agents also work with a chat channel)
- Support to partners managing Extranet (assistance to partners managing their hotels, e.g. open availability, manage calendar, invoices, front end set up)
- Each agent supports their language + English.
Requirements:
- Native level of Italian and business fluent English both written and oral.
- Prior experience in customer service/technical support and/or experience
- Ability to take detailed information
- Adapt at working with ambiguity
- Strong comprehension skills (adaptive writing, active reading)
- Ability to stay positive and project optimism
- Adaptability to new and everchanging needs
- Enjoying the gadget culture and staying uptospeed on the consumer electronics industry
- Strong organizational skills.
Conditions:
- Good competitive local salary
- Meal Allowance 6 euros per day
- Health insurance
- Performance bonus 150 euros
Multilingual Jobs Worldwide
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