Senior Business Processes Consultant

1 semana atrás

Porto Salvo, Lisboa, Portugal SAP Tempo inteiro

We help the world run better

Sales and Service Cloud Senior Consultant
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift societies, and sustain our environment. Because it's the best-run businesses that make the world run better and improve people's lives.

Our company culture is focused on helping our employees enable innovation by building breakthroughs together.

How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.

We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.


RESPONSABILITIES

  • Responsible for delivering the required CRM functionality within an SAP Sales Cloud and SAP Service Cloud environment (aka Cloud for Customer, C4C) to meet the client's requirements.
  • Help define system and integration architecture, technical requirements, and functional designs (including Business blueprint, flow mapping and business requirements analysis)
  • Assisting in defining the scope of a project/opportunities, estimating efforts and project timelines.
  • Help clients define forwardlooking business strategies related to digital transformations.
  • Responsibilities include working with the client supporting Discovery & Explore workshops to understand asis current state, business pain points and confirm business requirements.
  • Advise on capabilities and solutions of the SAP CX/CRM portfolio for sales automation and customer service processes, and implementation roadmaps.
  • Troubleshooting and Support: Investigate and resolve complex technical issues and production incidents related to the SAP Sales & Service Cloud platform. Provide timely and effective support to maintain system availability.
  • Continuous Learning: Stay updated with the latest SAP Sales & Service Cloud features, industry best practices, and emerging technologies. Share knowledge within the team and contribute to the continuous improvement of development processes.

WORK EXPERIENCE

  • Minimum 5 years of experience in SAP Cloud for Customer implementation projects.
  • Experience of minimum three end to end implementation projects i.e. C4C with SAP ERP/ S4 HANA OP.
  • Experience of minimum two supports projects.
  • Having a good knowledge on SDK / PDI via SAP Cloud Application Studio would be an added advantage.
  • Integration knowledge with SAP ERP or S/4 HANA would be an added advantage.
  • Experience with Web Services and/ or OData Services is a big plus.
  • Understanding of industry or LOBspecific business processes.

SKILLS AND QUALIFICATION

  • University degree in IT (Bachelor or Master's in computer science or similar)
  • At least one certification in the context of Cloud for Customer (C4C)
  • Ability to problem solve, think outside the box and find solutions to complex problems.
  • Understanding, awareness, and sensitivity regarding the challenges of the Customer when implementing and/ or transitioning to an SAP product.
  • Basic knowledge of modeling standards and tools.
  • Ability to organize your daytoday tasks.
  • Ability to work in a team and nurture the team.
  • Leadership skills and the ability to mentor and guide junior team.
  • Strong communication skills to effectively collaborate with crossfunctional teams and stakeholders.
  • Ability to work under pressure.
  • Learning capacity and the will to acquire new skills and competencies.
  • Ability to understand how functional requirements merge with technical and integration requirements to create integrated landscapes.
  • Fluent in English and Portuguese speaker.

We build breakthroughs together

We win with inclusion


SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best.

At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

We ultimately believe in unleashing all talent and creating a better and more equitable world.

EOE AA M/F/Vet/Disability:


Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.


Requisition ID:
|

Work Area:
Consulting and Professional Services |
Expected Travel: 0 - 10% | Career St

  • Business Processes Consultant

    1 semana atrás

    Porto Salvo, Lisboa, Portugal SAP Tempo inteiro

    We help the world run betterSAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our...

  • Business Processes Principal Consultant

    1 semana atrás

    Porto Salvo, Lisboa, Portugal SAP SE Tempo inteiro

    Business Processes Principal Consultant FI/CO Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We...

  • Business Processes Consultant

    1 semana atrás

    Porto Salvo, Lisboa, Portugal SAP Tempo inteiro

    We help the world run betterPURPOSE AND OBJECTIVES Within Cloud ERP, we are looking for a Business Process Consultant with proven experience in delivering successful E2E Customer Centric projects preferably in Manufacturing Discrete industries.EXPECTATIONS AND TASKS As a Business Process Consultant, you must possess product expertise/business experience and...

  • Senior Bi Consultant

    1 semana atrás

    Porto Salvo, Lisboa, Portugal IQVIA LLC Tempo inteiro

    Senior BI Consultant - Snowflake Specialist page is loaded Senior BI Consultant - Snowflake Specialist Apply locations Porto Salvo, Portugal time type Full time posted on Posted 5 Days Ago job requisition id R Senior BI Consultant - Snowflake Specialist Location: Oeiras, Portugal We are seeking a highly skilled Snowflake Specialist to join our IQVIA Business...

  • Business Processes Principal Consultant

    1 semana atrás

    Porto Salvo, Lisboa, Portugal SAP SE Tempo inteiro

    Business Processes Principal Consultant - FI/COOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We...

  • Business Processes Principal Consultant

    1 semana atrás

    Porto Salvo, Lisboa, Portugal SAP Tempo inteiro

    We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

  • Business Processes Senior Consultant

    1 semana atrás

    Porto Salvo, Lisboa, Portugal SAP Tempo inteiro

    Location: Porto Salvo Portugal Salary: Competitive Type: Permanent Main Industry: Search Information Technology Jobs Other Industries & Skills: Sales, Utilities & Services Advertiser: SAP Job ID: Posted On: 05 May 2023We help the world run betterKEY RESPORSIBILITIES AND TASKS Introduce SAP and industry leading practices based on preexisting templates,...

  • Business Processes Principal Consultant

    1 semana atrás

    Porto Salvo, Lisboa, Portugal SAP Tempo inteiro

    We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

  • Business Processes Associate Consultant

    1 semana atrás

    Porto Salvo, Lisboa, Portugal SAP Tempo inteiro

    Location: Porto Salvo Portugal Salary: Competitive Type: Permanent Main Industry: Search Information Technology Jobs Other Industries & Skills: Finance, Banking & Insurance Utilities & Services Advertiser: SAP Job ID: Posted On: 28 February 2024We help the world run betterWhat you'll doAs a young professional willing to learn and evolve in SAP Solutions you...

  • Data Management Senior Consultant

    1 semana atrás

    Porto Salvo, Lisboa, Portugal SAP Tempo inteiro

    We help the world run betterWhat You'll DoSAP is committed to enable every enterprise to become intelligent, networked and sustainable, bringing together the solutions, technology and best practices needed to run digital and integrated business processes in the cloud.Fully aligned with our company strategy, the SAP Success Delivery Center - Business...

  • Ec&o Senior Consultant

    1 semana atrás

    Porto Salvo, Lisboa, Portugal SAP Tempo inteiro

    Location: Porto Salvo Portugal Salary: Competitive Type: Permanent Main Industry: Search Information Technology Jobs Other Industries & Skills: Property & Real Estate, Utilities & Services Advertiser: SAP Job ID: Posted On: 17 February 2024We help the world run betterEC&O SENIOR consultant - ASC service industriesPURPOSE AND OBJECTIVESTo strengthen SAP's...

  • Procure to Pay Senior Solution Consultant

    1 semana atrás

    Porto Salvo, Lisboa, Portugal SAP Tempo inteiro

    We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

  • Senior Business Analyst

    1 semana atrás

    Porto Salvo, Lisboa, Portugal Perrigo Tempo inteiro

    Description Overview:Exciting opportunity to join the Central Sales team, Consumer Self-Care International ( CSCI) regional team as a Senior Business Analyst. This role offers a remote working pattern and can be based in any of our locations across Europe.Scope of the Role: You will be a key contributor to the Revenue Growth Management / Business...

  • Senior Authorizations Specialist

    1 semana atrás

    Porto Salvo, Lisboa, Portugal SAP Tempo inteiro

    We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

  • Pfs Senior Consultant

    1 semana atrás

    Porto Salvo, Lisboa, Portugal SAP Tempo inteiro

    We help the world run betterPFS SENIOR consultant - ASC service industriesPURPOSE AND OBJECTIVESTo strengthen SAP's Adoption Services Center for the Service Industries Unit, we have an open position for a Senior Consultant in Professional Services (PFS).The key purpose of the unit is drive innovative service portfolio management and package what SAP is best...

  • Procure to Pay Senior Solution Consultant

    1 semana atrás

    Porto Salvo, Lisboa, Portugal SAP Tempo inteiro

    We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

  • Senior Iam Security

    1 semana atrás

    Porto Salvo, Lisboa, Portugal SAP SE Tempo inteiro

    Senior IAM Security & Compliance Consultant Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer...

  • Senior IAM Security

    1 semana atrás

    Porto Salvo, Lisboa, Portugal SAP SE Tempo inteiro

    Senior IAM Security & Compliance Consultant Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We...

  • Senior IAM Security

    1 semana atrás

    Porto Salvo, Lisboa, Portugal SAP Tempo inteiro

    We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

  • Senior Basis Consultant

    1 semana atrás

    Porto Salvo, Lisboa, Portugal SAP Tempo inteiro

    We strive to enhance global operationsAt our core, we foster an environment that empowers our staff to pave the way for innovation by collaborating on groundbreaking projects. How? By dedicating ourselves to laying the groundwork for the future every single day and nurturing a workplace that celebrates diversity, values adaptability, and is geared towards...