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Customer Delight For Social Media
2 semanas atrás
We Talent Spirit
You are Italian speaker and you are a Social Media addict We are recruiting Customer Delight for Social Media Italian speaking to Lisbon in Portugal.
Your working day:
Provide support to small and mediumsized businesses (SMBs) to help them grow across multiple channels chat email and phone;
Support and expand the selfserve advertising base for SMB clients in the online and digital advertising domain;
Provide pre and postsales support for all selfservice products;
Provide product and tool support to enhance clients experience;
Identify trends and solve problems facing multiple SMB clients;
Resolve customer issues in a timely manner proactively communicate to clients on progress and proactively identify areas where clients can improve usage of our solutions.
Provide vital product insights and feedback from customers to engineering.What you need to know to have a chance of getting this job: Fluent in Italian C2 & good English
Great communication
Aptitude for problemsolving
Excellent communication skills:
verbal written listening skills
High school diploma or equivalent (mandatory)
Valid work permit in Portugal
You will benefit : 12month renewable contract
Work in office in sunny Lisbon
Initial training during 3 weeks
Work schedule :
Monday to Sunday between 7am to 10pm // 8h per day with 2 days off per week // Rotating shift & Days off
Private Heathcare & Dentalcare from contract signature
Stable work and career progression;
Great activities
And for candidates abroad .. Airport Pickup
Flight refund after 9 month in the company
Accommodation in a room in a flat shared with others employees
Starting date :
June 10th
Fluent in Italian (C2) with good level in English (B2) Customer Service experience Great communication
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