Customer Delight for Social Media

2 semanas atrás


Lisboa, Lisboa, Portugal World Talent Selection Tempo inteiro

Job Title: Customer Delight for Social Media (Italian-speaking) at World Talent Selection


Description: World Talent Selection is an International Recruitment company based in Portugal, specializing in recruiting Talent in Customer Service, Tourism, and Secretariat across various markets. If you are an Italian speaker and a Social Media enthusiast, we are looking for someone like you to join our team in Lisbon, Portugal.


  • Your responsibilities:
    • Provide support to small and medium-sized businesses (SMBs) to help them grow across multiple communication channels.
    • Support and expand the self-serve advertising base for SMB clients in the online and digital advertising domain.
    • Offer pre and post-sales assistance for all self-service products.
    • Provide product and tool support to enhance clients' experience.
    • Identify trends and troubleshoot issues facing multiple SMB clients.
  • Resolve customer concerns promptly, communicate progress to clients proactively, and suggest areas for improving product usage.

Requirements:

  • Fluent in Italian (C2) and proficient in English.
  • Strong communication and problem-solving skills.
  • High school diploma or equivalent (mandatory).
  • Valid work permit in Portugal.

Benefits:

  • 12-month renewable contract.
  • Work in a lively office in sunny Lisbon.
  • Initial training provided for 3 weeks.

Work Schedule:

  • Monday to Sunday between 7 am to 10 pm, 8 hours per day with 2 days off per week, rotating shifts, and days off.
  • Private Healthcare & Dentalcare coverage from contract commencement.
  • Stable employment and opportunities for career advancement.
  • Exciting team-building activities.

For international candidates:

  • Airport Pick-up.
  • Flight reimbursement after 9 months with the company.
  • Shared accommodation with other employees.

Starting Date: June 10th



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