Procurement Service Desk Analyst
1 semana atrás
We're the world's leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.
Our Functions teams are right at the centre of our business, making sure we can always get better, every day.
Supporting the business with things like Marketing, Human Resources, Finance, Legal and Technology, our Functions colleagues are skilled professionals whose role it is to ensure we continue to become an indispensable partner to brands everywhere.
Job DetailsKantar is the world's leading marketing data and analytics company.
We have a complete, unique, and rounded understanding of how people think, feel and act; globally and locally in over 90 markets.
By combining the deep expertise of our people, our data resources and benchmarks and our innovative analytics and technology, we help our clients understand people and inspire growth.
The Procurement Analyst Trainee role is part of a dynamic and integrated Finance function delivering operational Finance specialist services.The intern will report directly to the Procurement Service Desk Manager and will work with internal and external stakeholders to ensure processes are performed in accordance with performance and quality standards.
Role Description- Ensure all queries are logged, re-routed and resolved in a timely manner.- Ensuring adherence to procurement processes, policies & controls, aligned to the compliance framework, for all countries & business divisions in scope.- Responsible for ensuring compliance with agreed Standard Operating Procedures (SOPs).- Validate supplier master data requests and ensure they comply with agreed Standard Operating Procedures (SOPs).- Optimise service desk operations through utilisation of chat functionality, Frequently Asked Questions (FAQs) and other service desk documentation for users.- Track procurement status from initiation through receipt, relaying status to customers and assisting with issue resolution as appropriate.
Role Requirements- Degree in Engineering, Economics, Business Management or equivalent.- Be eligible for an IEFP Internship (mandatory).- Proficient in English (written and spoken).- Knowledge in Office tools (mainly Excel and PowerPoint).
We go beyond the obvious, using intelligence, passion and creativity to encourage new thinking and craft the world we live in We understand more about how people think, feel, shop, share, vote and view than anyone else.
Country
Why join Kantar?
We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale.
And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.
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