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Customer Service Data
2 semanas atrás
Recruitment Process:
Simple, online recruitment process
Work Time:
You need to be available between 8:00-17:00
About the project:
You will assist German-speaking clients of a medical technology company, specializing in orthopedics. The organization was established in 1995. Its main office is in Wilmington, Delaware and is publicly traded on the NYSE. It has more than 5,000 staff working across 12 locations globally.
What you will be doing:
- Managing customer database updates like customer master data and pricelist maintenance
- Ensuring the accuracy of pricing data in ERP, aiming to eradicate pricing mistakes and guarantee precise communication with customers/clients
- Documenting and upkeeping pricing processes
- Reviewing and managing price exceptions and deviations
- Addressing pricing inquiries escalated from sales and other staff when necessary
- Implementing promotional pricing in specified product categories and regions
- Ensuring prices and specific programs align with the company's pricing strategy
- Providing aid for system upgrades and implementations related to pricing
- Managing and uploading exceptions for customer price lists from customers
- Conducting ad-hoc pricing analysis as instructed by superiors
Requirements:
- Proficient in German (B2 level required)
- Proficient in English (B2 level required)
- Residing in Lisbon Portugal or willing to relocate there
- Strong communication skills
- Minimum of 3 years experience in customer service with at least 1 year in a data maintenance role (Pricing)
What we offer:
- Temporary employment contract for an initial period of 12 months (Possibility to extend for another 12 months)
Working hours:
Monday – Friday, 08:00 – 17:00
- Monthly Base Salary: 1,934.00 €
- Holiday and Christmas bonus: 2 additional salaries per year
- Monthly Variable Bonus (depending on performance)
- Health Insurance, 24/7 Doctor App, Prescription Coverage, Dental and Vision Benefits, 25 vacation days and the mandatory 13 Public Holidays
Note:
EU citizenship or full working rights are necessary
Complete your application today by sending your CV.
Apply to:
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