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Customer Service Data
2 semanas atrás
Various starting dates available, including: 01/05 and more:
Recruitment Process:Easy, online recruitment process
Work Time:
You must be available between 8:00-17:00
About the project:
You will support German-speaking clients of a medical technology company, with a focus in orthopedics. The company was founded in 1995. It is headquartered in Wilmington, Delaware and is listed on the NYSE. The company has over 5,000 employees operating at 12 sites around the world.
What you will be doing:
- Handles customer data base updates such as customer master data and pricelist maintenance.
- Guarantee the accuracy of pricing data in ERP, targeting to eliminate pricing errors and ensure accurate communication to customers/clients
- Responsible for documenting and maintaining pricing processes
- Responsible for the review and administration of price deviations and exceptions
- Respond to pricing queries escalated from sales and other employees as needed
- Effect promotional pricing in designated product categories and territories
- Ensure that prices and specific programs conform to the organization's pricing strategy
- Provide support for system upgrades and implementations related to pricing
- Administer and upload exceptions for customers price list from customers
- Undertake adhoc pricing analysis as required by superiors
Requirements:
- Communicative German (must be B2)
- Communicative level of English language (B2)
You live in Lisbon Portugal or you are ready to relocate there
- Ability to communicate clearly and effectively
At least 3 year of experience in customer service with a minimum 1 year in a data maintenance role (Pricing)
What we offer:
- Temporary employment contract of Initial duration of 12 months (Option to extend for another 12 months)
Working hours: Monday
- Friday, 08:00 17:00
- Monthly Base Salary of 1,934.00 €
- Holiday and Christmas bonus 2 extra month salaries per year
- Monthly Variable Bonus of € (depending on performance)
- Health Insurance, 24/7 Doctor App, Prescription, Dental and Vision coverage, 25 days of vacation and the state mandated 13 Public Holidays
Note:
EU citizenship or full working rights are required
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