German Speaking Client Support in Lisbon, Portugal

1 semana atrás

Lisboa, Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiro
:

About the Company:

Our partner company is a multinational technology and consulting services provider headquartered in the USA. The company offers various IT services, including IT consulting, application development, system integration, infrastructure services, business process outsourcing, and digital solutions. Established in 1994, it has experienced significant growth since its inception. With offices and delivery centers across the world, including North America, Europe, Asia, and Australia, the company serves clients in diverse industries such as finance, health-care, manufacturing, retail, technology, and communications. Collaborating closely with its clients, the company assists in optimizing their business processes, adopting new technologies, and overcoming business challenges. Renowned for its expertise in areas like artificial intelligence, machine learning, cloud computing, digital transformation, and Agile methods, the company has received numerous awards for its achievements in the IT sector and ranks 194th on the Fortune 500 list.

Your Responsibilities:

  • Responding to customer inquiries via phone, email, or chat Identifying customer issues
  • Performing troubleshooting to find solutions
  • Documenting each action taken
  • Categorizing cases and potential errors
  • Assisting customers in using paid products
  • Escalating complex issues according to established procedures

What We Offer:

  • Relocation support (€2500 relocation bonus (if outside of Portugal) 1250 € (if inside Portugal) , full bureaucracy assistance, help with accommodation search)*
  • Attractive compensation package (base salary plus language bonus, transportation bonus, and performance bonus)
  • Plus meal allowance (7,63 € net daily)
  • New office spaces in the picturesque location of Lisbon (near the beach)
  • Career growth and development opportunities
  • Pleasant and inspiring work atmosphere
  • Emerging global company with an impeccable reputation
  • Complimentary fruit, coffee, tea, water, and much more

*) Relocation support is applicable only for applicants relocating from outside Portugal to Lisbon

Your Profile:

  • Fluent German skills (at least C1 level, ideally native proficiency)
  • B2 level of English
  • Excellent communication skills (both oral and written) and interpersonal abilities
  • Quick grasp and adaptability in learning new processes, concepts, and skills
  • Outstanding organizational skills and time management
  • Strong communication skills, both verbally and in writing
  • Exceptional native-level written and oral communication skills in the supported language
  • Proactive attitude and strong team spirit
  • Organized and capable of learning and understanding new processes, concepts, and skills, recognizing that operations are constantly evolving
  • Keen attention to detail and a desire to work precisely, efficiently, and at a high standard
  • Ability to not only handle customer emotions but also empathize with the customer's situation
  • Openness to flexible working hours as needed (may include evenings, weekends, and/or holidays) / Shifts: 8 AM to 8 AM / Monday to Sunday

**All applicants must possess an EU passport or valid residence permit.

Why work in Lisbon?

Lisbon is the vibrant capital of Portugal, with approximately 600,000 residents in the city center and around 2.8 million in the greater metropolitan area. The city is located near the Atlantic Ocean and offers great shopping, fantastic food, a lively nightlife, and an amazing cultural heritage. Lisbon enjoys a warm climate for most of the year. This is one of the many reasons why the stunning city has become one of the most popular destinations for Europeans and has a growing expat community.

Multilingual Jobs Worldwide

We are a leading agency specializing in multilingual and international recruitment, working with companies from around the world to bring together the most exciting jobs with the best talent. At Multilingual Jobs Worldwide, we have offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. With our more than 300 partners in over 30 countries, we have already helped over 3,000 people find their dream job.

Requirements:

We are currently seeking German-speaking Customer & Client Support professionals who are eager to kick start their careers in the dynamic capital city of Lisbon, Portugal. As the initial point of contact for customers, you will demonstrate outstanding communication skills and provide friendly, solution-oriented assistance. Over the past years, we've witnessed how streaming companies and websites have been attracting viewers from traditional television to new services and devices.

Offer:Skills/ German,Client Support,Excellent Communication Skills,Organized,Attention To Detail

  • German Speaking Client Support In Lisbon, Portugal

    1 semana atrás

    Lisboa, Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiro

    German Speaking Client Support in Lisbon, Portugal We are currently seeking German-speaking Customer & Client Support professionals who are eager to kick start their careers in the dynamic capital city of Lisbon, Portugal. As the initial point of contact for customers, you will demonstrate outstanding communication skills and provide friendly,...

  • German Speaking Client Support In Lisbon, Portugal

    1 semana atrás

    Lisboa, Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiro

    German Speaking Client Support in Lisbon, Portugal We are currently seeking German-speaking Customer & Client Support professionals who are eager to kick start their careers in the dynamic capital city of Lisbon, Portugal. As the initial point of contact for customers, you will demonstrate outstanding communication skills and provide friendly,...

  • German-Speaking Customer Support Specialist

    1 semana atrás

    Lisboa, Lisboa, Portugal SUPPORT PARENTSGISP Tempo inteiro

    German-Speaking Customer Support Specialist Workster Recruitment is partnering with a top multinational technology firm to hire a German-speaking Customer Support Agent for their Lisbon office. The selected candidate will be responsible for assisting customers with premium memberships on a streaming platform.Your Tasks:Communicate with customers using...

  • German Speaking Client Support in Lisbon, Portugal

    1 semana atrás

    Lisboa, Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiro

    About the Company:Our partner company is a multinational technology and consulting services provider headquartered in the USA. The company offers various IT services, including IT consulting, application development, system integration, infrastructure services, business process outsourcing, and digital solutions. Established in 1994, it has experienced...

  • German Customer Support Roles In Portugal

    1 semana atrás

    Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    col-wideJob Description:Are you fluent in German and passionate about providing exceptional customer support? Are you looking for a new adventure in a vibrant European city? Join our team as a Customer Support Representative in Lisbon, Portugal, and take advantage of our fantastic relocation packageAbout Us:At our company, we are committed to delivering...

  • German Speaking Technical Support Advisor In Lisbon

    1 semana atrás

    Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    German speaking Technical Support Advisor in Lisbon For a people-driven global company that delivers customer experience solutions to some of the worldâ€s best brands, providing multilingual customer experience management globally to diversified client base across all stages of the customer journey, we are looking for an enthusiastic and motivated GERMAN...

  • German-Speaking Senior Accounts Payable Accountant In Portugal

    1 semana atrás

    Lisboa, Lisboa, Portugal Nordic Jobs Worldwide Tempo inteiro

    German-speaking Senior Accounts Payable Accountant in Portugal Lisboa German-speaking Senior Accounts Payable Accountant in PortugalLisboa Lisbon, Lisbon, Portugal Job Description Our client is one of the biggest aerospace manufacturers in the world offering a wide variety of competitive benefits and development opportunities. If you meet the requirements of...

  • German Customer Support roles in Portugal

    1 semana atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Are you fluent in German and passionate about providing exceptional customer support? Are you looking for a new adventure in a vibrant European city? Join our team as a Customer Support Representative in Lisbon, Portugal, and take advantage of our fantastic relocation package About Us: At our company, we are committed to delivering outstanding customer...

  • German-Speaking Customer Support Specialist

    1 semana atrás

    Lisboa, Lisboa, Portugal SUPPORT PARENTSGISP Tempo inteiro

    German-Speaking Customer Support SpecialistWorkster Recruitment is partnering with a top multinational technology firm to hire a German-speaking Customer Support Agent for their Lisbon office. The selected candidate will be responsible for assisting customers with premium memberships on a streaming platform.Your Tasks: Communicate with customers using...

  • German speaking customer advisor in Lisbon

    2 semanas atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    We are seeking a motivated and customer-oriented individual to join our team as a German-speaking Customer Service Agent in Lisbon, Portugal. As a Customer Service Agent, you will play a crucial role in ensuring a seamless and positive experience for our German-speaking customers. You will be responsible for addressing customer inquiries and resolving issues...

  • German Speaking Technical Support Advisor In Lisbon

    1 semana atrás

    Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    German speaking Technical Support Advisor in Lisbon For a people-driven global company that delivers customer experience solutions to some of the worldâ€s best brands, providing multilingual customer experience management globally to diversified client base across all stages of the customer journey, we are looking for an enthusiastic and motivated GERMAN...

  • German Speaking Advisor For Search Engine Support Project

    1 semana atrás

    Lisboa, Lisboa, Portugal Work International Tempo inteiro

    German Speaking Advisor for Search Engine Support Project Lisbon, Portugal German Speaking Advisor for Search Engine Support Project Our client, Our client is a French multinational BPO company that is making business more human for the world's most exciting brands. Bychoosing them, you will be part of a community of over 95,000 game-changers from more than...

  • German-Speaking Senior Accounts Payable Accountant In Portugal

    1 semana atrás

    Lisboa, Lisboa, Portugal Nordic Jobs Worldwide Tempo inteiro

    German-speaking Senior Accounts Payable Accountant in Portugal Lisboa German-speaking Senior Accounts Payable Accountant in PortugalLisboa Lisbon, Lisbon, Portugal Job Description Our client is one of the biggest aerospace manufacturers in the world offering a wide variety of competitive benefits and development opportunities. If you meet the requirements of...

  • German Speaking Customer Support Consultant

    1 semana atrás

    Lisboa, Lisboa, Portugal Initiate international Tempo inteiro

    An international super-fast growing tech company that are revolutionising hoteliers around the globe has an exciting job opportunity for a German speaking Customer Support Consultant to join their team in Lisbon, Portugal. You will be responsible to ensure their German speaking hoteliers are using their software with absolute happiness. Embrace challenges...

  • Dutch-Speaking Customer Support Agent In Lisbon, Portugal

    1 semana atrás

    Lisboa, Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiro

    Dutch-speaking Customer Support Agent in Lisbon, Portugal Are you a native Dutch speaker looking for an international challenge? Do you want to enjoy a relaxed lifestyle in the sun of Lisbon? Then look no further Are you a native Dutch speaker looking for an international challenge? Do you want to enjoy a relaxed lifestyle in the sun of Lisbon? Then look no...

  • German Speaking Technical Support Advisor Lisbon, Portugal

    1 semana atrás

    Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    German speaking Technical Support Advisor Role: German speaking Technical Support Advisor Salary: 1300euro gross per month (this does include also the holiday bonus, meal allowance) plus free accomodation plus 200 euro performance bonus gross p/m Working Hrs: 40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift...

  • German Customer Advisor in Lisbon

    1 semana atrás

    Lisboa, Lisboa, Portugal Workwide Recruit Tempo inteiro

    Location Lisbon, Portugal Language German speakers Category Customer Service Starting date April 17, 2023 Relocation package includedAre you service oriented, communicative and social? Would you like to spend some time working from a sunny location near the beach? Then keep readingOn behalf of our client we are now looking for German speaking customer...

  • German Customer Support in Lisbon

    1 semana atrás

    Lisboa, Lisboa, Portugal AMSpace Recruitment Consultancy Tempo inteiro

    Become a German Customer Support Hero in LisbonDo you have a penchant for problem-solving and a flair for communication in the German language? Then sunny Lisbon awaits you We are looking for C2-level German speakers with B2 English to join our vibrant team as a Customer Support Specialist. Provide stellar assistance, handle queries about products, overcome...

  • Italian-Speaking Sales Agent In Lisbon, Portugal

    1 semana atrás

    Lisboa, Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiro

    We are hiring a remarkable Italian-speaking Sales Agent in Lisbon, Portugal to join our stellar team at Multilingual Jobs Worldwide in Lisboa.Growing your career as a Full Time Italian-speaking Sales Agent in Lisbon, Portugal is a fantastic opportunity to develop exceptional skills.If you are strong in cooperation, creativity and have the right drive for the...

  • German-Speaking Customer Service Support At Gaming

    1 semana atrás

    Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    col-wideJob Description:Join the Gaming Excitement at Gaming, in Lisbon Are you excited about being part of the gaming industry in your native language? Kick-start your career journey in Lisbon, where you'll be joining an international Customer Service team dedicated to enhancing gamers' experiences.German-speaking Customer Service Support Gaming IndustryThe...