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Helpdesk On-site
1 semana atrás
HelpDesk, para integrar um projeto profissional no setor do retalho.
Requisitos:
- Formação académica relevante, na área de IT
- Mais de 3 anos de experiência como Helpdesk
- L1,L
- Competências em sistemas de ticketing e alarmística
- Remedy, ServiceNow, etc
- Experiência em Administração de Sistemas e BD
- Backups, Storages, GP, DNS, DC
- Experiência com Redes/Redes sem fio
- Swithing, Routing, VPNs, Wi-FI
- Gestão de impressoras, Scanners e outros equipamentos (AVAC)
- Análise de desempenho de sistemas e servidores
- Experiência em gestão de fornecedores de serviços
- Boa capacidade de relacionamento com diferentes interlocutores: gestores de topo, gestores de área e colegas/pares
- Responsabilidade, proatividade e atuação dinâmica
- Capacidade de organização, autonomia e trabalho em equipa
Filipe Marques:Talent Acquisition Specialist
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