Helpdesk On-site

1 semana atrás


Lisboa, Lisboa, Portugal Integer Consulting Tempo inteiro
Procuramos
HelpDesk, para integrar um projeto profissional no setor do retalho.

Requisitos:

  • Formação académica relevante, na área de IT
  • Mais de 3 anos de experiência como Helpdesk
  • L1,L
  • Competências em sistemas de ticketing e alarmística
  • Remedy, ServiceNow, etc
  • Experiência em Administração de Sistemas e BD
  • Backups, Storages, GP, DNS, DC
  • Experiência com Redes/Redes sem fio
  • Swithing, Routing, VPNs, Wi-FI
  • Gestão de impressoras, Scanners e outros equipamentos (AVAC)
  • Análise de desempenho de sistemas e servidores
  • Experiência em gestão de fornecedores de serviços
  • Boa capacidade de relacionamento com diferentes interlocutores: gestores de topo, gestores de área e colegas/pares
  • Responsabilidade, proatividade e atuação dinâmica
  • Capacidade de organização, autonomia e trabalho em equipa
***
Filipe Marques:Talent Acquisition Specialist

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