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Guest Experience Shift Leader
1 semana atrás
Maison Albar
- Amoure 5
está à procura de Guest Experience Shift Leader** (M/F).
Será responsável pela qualidade do serviço de receção, terá a seu cargo:
- Supervisionar a equipa da Receção
- Gerir todas as tarefas administrativas
- Gerir as operações de Receção, Caixa e Concierge
- Acolher os clientes de forma personalizada em todas as fases da sua estadia
- Gerir as reservas
- Aplicar os procedimentos em vigor
- Contribuir para a optimização e comercialização das receitas do hotel
- Garantir a fidelidade e o apoio da equipa
Pontos fortes para esta oportunidade:
- Experiência bem sucedida numa posição semelhante numa estrutura equivalente
- Vontade e motivação para se juntar a um grupo ambicioso e em rápido crescimento
- Excelente domínio dos códigos e das exigências do setor hoteleiro de luxo
- Sentido de serviço ao cliente e uma grande atenção aos pormenores e à qualidade
- Qualidades de gestão e liderança para apoiar as equipas e ajudar a desenvolverem se
- Uma pessoa ativa e motivada para assumir novos desafios e projetos
- Um domínio muito bom do inglês
... a coesão, tanto nos desafios desportivos (SPART) como na vida profissional quotidiana, está no nosso ADN,
... A Responsabilidade Social está no centro das nossas preocupações,
... o desenvolvimento dos nossos colaboradores é essencial,
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